Assistant Chief Steward

Shangri-La Group; Hong Kong; On-site; HKD 260,000 - 320,000; Full time

Job summary

Shangri-La Group in Hong Kong seeks an Assistant Chief Steward to maintain cleanliness and hygiene in the kitchen and stewarding areas. You will support the Head of Department in daily operations, oversee stock control, and ensure compliance with health and safety standards across all F&B areas.

The role requires strong leadership, experience in hospitality, and strong English and Chinese communication. You will work in a demanding, guest-focused environment with opportunities to lead

Qualifications

• At least 5 years of relevant experience in Hospitality or Catering Industry, with minimum 3 years in a supervisory or similar role.
• Sound knowledge of food hygiene, workplace safety, and HACCP standards.
• Well versed in Microsoft Word, Excel, PowerPoint and Chinese Word Processing.
• Strong leadership, communication, and organizational skills.
• Good command of spoken and written English and Chinese.

Responsibilities

• Assist the Head of Department in managing the daily operations of the Stewarding Department, including cleaning processes, stock control and adherence to hygiene, safety, and health standards across all F&B areas.
• Plan and execute quarterly inventory counts; analyze losses and breakages, and recommend procurement of operational equipment as needed.
• Ensure effective communication within the Department and keep Management informed of operational matters and guest feedback.
• Liaise with the local Health Ministry on environmental and hygiene-related matters.
• Supervise silverware polishing, kitchen cleaning, and waste disposal while providing hands-on on-floor support.
• Promote environmentally responsible practices, including waste reduction and recycling.
• Perform any other duties and special projects as assigned by Management.

Skills

Leadership

Communication

Organizational skills

Bilingual English/Chinese

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Chinese Word Processing

HACCP knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Chinese Word Processing

Job description

Find Your Shangri-La in Shangri-La.

Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.

About Us

Find Your Shangri-La in Shangri-La. Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities. Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders. An Elegant Sanctuary, soaring above the Urban Skyline: Rising to a commanding 56 floors, Island Shangri-La, Hong Kong provides a peaceful escape in the very heart of Hong Kong. Sweeping views of the iconic skyline, the Peak or Victoria Harbour are a constant source of inspiration in the 544 rooms and suites, each brimming with graceful Asian-inspired décor.

About The Role

As an Assistant Chief Steward, you will be responsible for maintaining cleanliness and hygiene in kitchen and stewarding area.

Key Responsibilities

• Assist the Head of Department in managing the daily operations of the Stewarding Department, including cleaning processes, stock control and adherence to hygiene, safety, and health standards across all F&B areas.
• Plan and execute quarterly inventory counts; analyze losses and breakages, and recommend procurement of operational equipment as needed.
• Ensure effective communication within the Department and keep Management informed of operational matters and guest feedback.
• Liaise with the local Health Ministry on environmental and hygiene-related matters.
• Supervise silverware polishing, kitchen cleaning, and waste disposal while providing hands-on on-floor support.
• Promote environmentally responsible practices, including waste reduction and recycling.
• Perform any other duties and special projects as assigned by Management.

About You

• At least 5 years of relevant experience in Hospitality or Catering Industry, with minimum 3 years in a supervisory or similar role.
• Sound knowledge of food hygiene, workplace safety, and HACCP standards.
• Well versed in Microsoft Word, Excel, PowerPoint and Chinese Word Processing.
• Strong leadership, communication, and organizational skills.
• Good command of spoken and written English and Chinese.

Why Join Us

• A workplace that values your passion and supports self-realization and personal growth.
• Structured learning and development pathways with real opportunities to advance your professional craft and leadership skills.
• Competitive benefits, recognition programs, and colleague stay/travel perks that reward your contribution and dedication.
• Teams that promote inclusion and respect, value diversity, and foster a secure environment where everyone can thrive.

We are an equal opportunity employer. Applications from all qualified candidates are welcomed. All information provided by applicants will be treated in and used only for recruitment purposes.

We appreciate your interest in joining us. Please note that only successful candidates will be contacted.