Asset Servicing Ops Lead — Corporate Actions

JPMorgan Chase & Co.; Hong Kong; On-site; HKD 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Hong Kong seeks an Associate for Announcement Capture Operations to lead end-to-end capture of voluntary corporate action announcements.

You will manage risk, drive process improvements, and collaborate with regional and global teams to ensure accurate, timely delivery. The role requires strong market knowledge of Asia-Pacific markets, a bachelor degree, and a track record of strengthening controls and coaching others in a fast-paced environment.

Qualifications

• Bachelor's degree in a relevant field
• 5+ years in custody, prime brokerage, or asset servicing operations
• Strong understanding of APAC markets including Australia
• Proven ability to strengthen controls and drive change
• Excellent communication to present operational risks to management

Responsibilities

• Own end-to-end capture and maintenance of voluntary corporate action announcements through event completion, ensuring accuracy and timeliness
• Manage day-to-day processing within defined operating parameters, with a strong focus on quality and control discipline
• Assess operational risk and strengthen controls, especially in manual processes, to reduce errors and exceptions
• Drive process and technology improvements that increase efficiency and service performance
• Manage client queries and escalations, coordinating across local and global partners to deliver timely resolution
• Monitor service performance, identify recurring issues, and elevate key risks and processing challenges to management
• Partner with middle office, client service managers, product partners, and regional processing teams to support consistent delivery
• Support team effectiveness through knowledge sharing, coaching, and promoting accountability and continuous improvement

Skills

Analytical skills

Communication skills

Leadership capability

Change management

Risk management

Education

Bachelor Degree

Job description

JPMorgan Chase & Co. in Hong Kong seeks an Associate for Announcement Capture Operations to lead end-to-end capture of voluntary corporate action announcements.

You will manage risk, drive process improvements, and collaborate with regional and global teams to ensure accurate, timely delivery. The role requires strong market knowledge of Asia-Pacific markets, a bachelor degree, and a track record of strengthening controls and coaching others in a fast-paced environment.