Application Support Lead - Global Markets & Trading

Guotai Junan International Holdings Limited; Hong Kong Island; On-site; HKD 420,000 - 620,000; Full time

Job summary

Guotai Junan International Holdings Limited in Hong Kong is seeking a day-to-day application support specialist for Global Markets, FICC, and Asset Management lines. You will maintain and enhance the monitoring platform to ensure production stability and collaborate with business users to translate requirements into practical solutions.

You will work with development teams and vendors on production issues, support electronic trading platforms and structured products, and participate in annual

Qualifications

• Bachelor's degree in Computer Science or related discipline.
• Minimum 5 years of experience in application development or support.
• Scripting languages: Python, Shell, and Windows Batch for task automation and monitoring.
• Experience in Java, SQL, FIX, Linux.
• Experience with Bloomberg AIMS/TOMS, MiddleX, and Broadridge OMS.
• Experience with upstream and downstream applications.
• Familiarity with Kubernetes, Docker, and cloud deployment technologies.
• Strong analytical and problem-solving abilities.
• Proactive team player with clear, confident communication.
• Excellent communication in English and Chinese.

Responsibilities

• Provide day-to-day application support for Global Markets, FICC, and Asset Management.
• Maintain and enhance the application monitoring platform for production stability.
• Collaborate with business users to translate requirements into actionable solutions.
• Work with development teams and third-party vendors on issues and change requests.
• Support electronic trading platforms and knowledge of algorithmic strategies.
• Support the structured product platform, including data flow and lifecycle events.
• Assist in and support annual Business Continuity Planning and failover testing.

Skills

Analytical skills

Problem solving

Team player

Communication skills (English & 中文)

Education

Bachelor's degree in Computer Science

Tools

Java

SQL

FIX protocol

Linux

Bloomberg AIMS/TOMS

MiddleX

Broadridge OMS

Kubernetes

Docker

Python

Shell

Windows Batch

Cloud deployment

Job description

Provide day-to-day application support for Global Markets, FICC, and Asset Management business lines.

Maintain and enhance the application monitoring platform to ensure the stability and reliability of production systems.

Liaise directly with business users to understand requirements and translate them into actionable support solutions.

Collaborate closely with development teams, and third-party vendors to follow up on production issues and change requests.

Provide support to the electronic trading platform, with working knowledge of algorithmic strategies.

Support the structured product platform, including product setup, pricing/valuation data flow, and lifecycle event processing.

Participate in and support the annual Business Continuity Planning (BCP) and failover testing exercises.

Requirements:

Bachelor's degree or above in Computer Science or a related discipline.

Minimum 5 years of experience in application development or support.

Skills in scripting languages (Python, Shell, and Windows Batch for task automation and monitoring.

Experience in Java, SQL, FIX message protocol, Linux.

Experience in Bloomberg applications such as AIMS/TOMS, MiddleX, Broadridge OMS.

Experience in working with other upstream and downstream applications.

Familiarity with Kubernetes, Docker, and/or cloud deployment technologies.

Good analytical and problem-solving skills, with a proactive, willingness-to-learn attitude.

A proactive team player who can communicate clearly and confidently with fast-paced business stakeholders.

Excellent communication skills in both English and Chinese.

We offer an attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present and expected salaries, as well as date of availability, by clicking "Apply" or by sending it to ••••@gtjas.com.hk .

(Data collected will be kept strictly confidential and used for recruitment purpose only.)

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Your application will include the following questions:

Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary? How many years' experience do you have in an Application Support Role? What is your highest level of education? Which of the following languages are you fluent in?

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