A technology consulting firm in Hong Kong is looking for an Application Support professional with a focus on Windows 7/10 and SCCM deployment. You will provide deskside support, troubleshoot software issues, and ensure smooth daily operations. Candidates should have at least 3 years of relevant experience and strong communication skills in English and Chinese. This role offers an opportunity to enhance your technical skills in a dynamic environment.
Qualifications
Minimum 3 years of related working experience.
Hands-on experience with Windows 7/10 environments.
Strong SCCM Skill for Patch Deployment Service Uses is an advantage.
Responsibilities
Provide deskside support to users.
Perform remote troubleshooting and provide clear instructions.
Ensure Hardware/ Software runs smoothly during daily operation.
Package, test and execute software & patch deployment to Windows7/10.
Skills
Problem-solving
Multitasking
English communication
Chinese communication
SCCM skills
Education
Higher diploma or above in Information Technology
Tools
Windows 7
Windows 10
SCCM
Job description
SW8011 |22 Jul 2020 Application Support (Java)
Provide deskside support to users
Perform remote troubleshooting and provide clear instructions
Ensure Hardware/ Software runs smoothly during daily operation
Package, test and execute software & patch deployment to Windows7/10 workstations by using SCCM
Preparing weekly and monthly reports after deployment cycles
Troubleshooting the software package, SCCM client and server components issues
Manual software & patch installation to Windows 7/10 workstations if necessary
Higher diploma or above in Information Technology
Minimum 3 years of related working experience
Hands-on experience with Windows 7/10 environments
Strong SCCM Skill for Patch Deployment Service Uses is an advantage
Excellent problem-solving and multitasking skills
Good English and Chinese communication skills (both written and spoken)