SW8011 |22 Jul 2020 Application Support (Java)
- Provide deskside support to users
- Perform remote troubleshooting and provide clear instructions
- Ensure Hardware/ Software runs smoothly during daily operation
- Package, test and execute software & patch deployment to Windows7/10 workstations by using SCCM
- Preparing weekly and monthly reports after deployment cycles
- Troubleshooting the software package, SCCM client and server components issues
- Manual software & patch installation to Windows 7/10 workstations if necessary
- Higher diploma or above in Information Technology
- Minimum 3 years of related working experience
- Hands-on experience with Windows 7/10 environments
- Strong SCCM Skill for Patch Deployment Service Uses is an advantage
- Excellent problem-solving and multitasking skills
- Good English and Chinese communication skills (both written and spoken)