APAC Growth & Operations Leader

Leadingnation; Hong Kong; On-site; HKD 900,000 - 1,500,000; Full time

Job summary

Starbucks Asia Pacific is seeking a senior manager for operations and growth to lead strategic advisory across licensed markets. You will partner with licensees, licensing directors, and general managers to strengthen operational health, drive profitability, and elevate the Starbucks Experience.

You will influence market decisions with deep operational know-how and financial acumen, building capability, delivering growth, and ensuring consistent execution across diverse markets.

Qualifications

• 8+ years leading multi-unit retail / F&B / service operations.
• 3+ years driving corporate initiative implementation.
• Experience managing or influencing licensee/franchise partners.

Responsibilities

• Strategic Advisory & Market Leadership: advise GMs and licensees, align brand standards with operations and financials.
• Operational Excellence & Field Leadership: uphold store standards and licensing framework use across markets.
• Capability Building & Coaching: develop market operations leaders and address capability gaps.
• Business Performance & Insight-Led Problem Solving: use KPIs to drive performance and growth.
• Culture, Communication & Alignment: set priorities and ensure cross-market alignment.
• Planning & Prioritization: focus on high-impact activities and adapt plans with performance data.

Skills

Operational & Financial Acumen

Influence & Advisory Leadership

Analytical Problem Solving

Coaching & Capability Building

Cultural Agility & Adaptability

Clear Communication

Languages (Asian languages advantage)

Job description

Starbucks Asia Pacific is seeking a senior manager for operations and growth to lead strategic advisory across licensed markets. You will partner with licensees, licensing directors, and general managers to strengthen operational health, drive profitability, and elevate the Starbucks Experience.

You will influence market decisions with deep operational know-how and financial acumen, building capability, delivering growth, and ensuring consistent execution across diverse markets.