APAC Claims Assistant — Launch Your Insurance Career

AHC Allied World Assurance Company, Ltd (Hong Kong Branch); Hong Kong; Presencial; HKD 201 000 - 290 000; Tempo integral

Resumo da oferta

AHC Allied World Assurance Company, Ltd (Hong Kong Branch) is seeking an administrative professional to support the Claims team. The role involves data entry, claim registration, processing payments and reserve adjustments, and handling First Notification of Loss (FNOL) inquiries under guidance.

The ideal candidate has relevant academic qualifications, 1–2 years of insurance experience, basic insurance knowledge, and strong English and Cantonese communication.

Qualificações

• Relevant academic qualification.
• Fresh graduates are welcome to apply.
• 1–2 years of working experience preferred.
• Basic general insurance knowledge is preferred.
• Administrative skills or experience are preferred.
• Good interpersonal and customer service skills.
• Proficiency in English and Cantonese – both written and spoken.
• Ability to work on PC applications.

Responsabilidades

• Assist in system data entry including claim registration, payments and reserve adjustments.
• Handle First Notification of Loss (FNOL), inquiries or claims and contact customers or intermediaries as needed.
• Set up and manage filing and administrative systems to ensure information is recorded, secure and accessible.
• Assist in claim files and documents preparation for handling by Claims handlers.
• Process mostly low-value, simple claims under guidance and within authority and service standards.
• Deliver duties within service turnaround times and KPI targets.

Conhecimentos

English

Cantonese

Team player

Customer service

Interpersonal skills

Formação académica

Relevant academic qualification

Ferramentas

MS Office

Insurance systems

Descrição da oferta de emprego

AHC Allied World Assurance Company, Ltd (Hong Kong Branch) is seeking an administrative professional to support the Claims team. The role involves data entry, claim registration, processing payments and reserve adjustments, and handling First Notification of Loss (FNOL) inquiries under guidance.

The ideal candidate has relevant academic qualifications, 1–2 years of insurance experience, basic insurance knowledge, and strong English and Cantonese communication.