All‑Day Dining Supervisor: Lead Luxury F&B Service

Mandarin Oriental; Hong Kong; On-site; HKD 200,880 - 312,480; Full time

Benefits offered by this job

Learning & Development

MOstay

Health & Colleague Wellness

Retirement Plans

Job summary

Mandarin Oriental The Landmark, Hong Kong is seeking a Supervisor to join the F&B Service team. Based at The Landmark, you will oversee daily operations, ensuring service standards and hygiene compliance. The role reports to the Senior Assistant Manager.

Ideal candidates bring relevant F&B or hotel experience, strong leadership and communication skills, and the ability to train colleagues. Cantonese and English proficiency is required; Mandarin is an advantage.

Qualifications

• Relevant experience in F&B or hotel industry.
• Experience in restaurant or sizeable hotels is an advantage.
• Good time management, service-oriented and able to work independently.
• A team player with excellent leadership, communication and interpersonal skills.
• Proficient in Cantonese and English; Mandarin is an advantage.

Responsibilities

• Conduct daily hygiene and cleaning checks in all areas of restaurant.
• Monitor that food and beverages are delivered to guests per standards.
• Ensure tables are prepared to reservation specifications before guest arrival.
• Inform colleagues of special attention, occasions, or concerns affecting service.
• Coordinate tasting of new products and training of colleagues; manage tasting charts.
• Communicate information via regular team briefings.
• Keep track of restaurant stores inventory.
• Adhere to health, sanitation, fire procedures and HACCP.
• Assist in overall supervision and control of restaurant activities.
• Suggest improvements to improve efficiency of operations.

Skills

Leadership

Communication

Interpersonal skills

Time management

Service-oriented

Team player

Independence

Bilingual English Cantonese

Job description

Mandarin Oriental The Landmark, Hong Kong is seeking a Supervisor to join the F&B Service team. Based at The Landmark, you will oversee daily operations, ensuring service standards and hygiene compliance. The role reports to the Senior Assistant Manager.

Ideal candidates bring relevant F&B or hotel experience, strong leadership and communication skills, and the ability to train colleagues. Cantonese and English proficiency is required; Mandarin is an advantage.