F&B Supervisor – Fine Dining & Team Training

Mandarin Oriental The Landmark, Hong Kong; Hong Kong; On-site; HKD 328,000 - 329,000; Full time

Job summary

Mandarin Oriental The Landmark, Hong Kong is seeking a Supervisor to join our F&B Service team. Based at the Mandarin Oriental The Landmark, Hong Kong within F&B Division, the Supervisor will oversee day-to-day restaurant operations, drive training for service consistency, and report to the Restaurant Manager.

Ideally you have 4 years of F&B or hotel experience, preferably with French fine dining or Michelin-starred restaurants, and you are fluent in Cantonese and English with Mandarin as an

Qualifications

• 4 years’ experience in F&B or hotel industry.
• Experience in French fine dining or Michelin-starred restaurants is preferred.
• Diploma or equivalent education required.

Responsibilities

• Supervise the assigned restaurant section to ensure smooth operation.
• Present and explain menu items to guests and make recommendations.
• Lead training efforts to maintain service standards and consistency.
• Facilitate feedback from guests and staff to improve communication with management.
• Ensure high levels of customer satisfaction by attentively addressing guest needs throughout the dining experience.

Skills

Cantonese

English

Interpersonal skills

Teamwork

Education

Diploma or equivalent

Job description

Mandarin Oriental The Landmark, Hong Kong is seeking a Supervisor to join our F&B Service team. Based at the Mandarin Oriental The Landmark, Hong Kong within F&B Division, the Supervisor will oversee day-to-day restaurant operations, drive training for service consistency, and report to the Restaurant Manager.

Ideally you have 4 years of F&B or hotel experience, preferably with French fine dining or Michelin-starred restaurants, and you are fluent in Cantonese and English with Mandarin as an