All-Day Dining Manager — 5-Day Week, Birthday Leave

Novotel Century Hong Kong; Hong Kong; Presencial; HKD 300.000 - 500.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

5-day workweek

Birthday leave

Accor Group brand

Descripción de la vacante

Novotel Century Hong Kong is seeking a dynamic Restaurant Manager for Le Café, our signature all-day dining buffet. You will lead service, manage daily operations, and drive guest satisfaction while achieving P&L targets in a high-volume setting.

You will supervise a service team, coordinate with culinary and marketing, and ensure food safety and exceptional guest experiences. English and Cantonese communication is essential; prior hotel F&B leadership is required.

Formación

• F&B supervisory/management experience in hotel dining or high-volume buffets.
• Proven leadership for diverse frontline service team.
• Strong knowledge of cost control, staffing, and inventory management.
• Experience with Micros POS and hotel operations.
• Excellent English and Cantonese communication.

Responsabilidades

• Daily Floor & Service Management: Lead day-to-day operations of Le Café (breakfast, lunch, and dinner buffet service).
• Team Leadership & Development: Supervise, train, and motivate the service team; arrange duty rosters and conduct briefings.
• Financial & Cost Control: Monitor restaurant revenue, manage labor and operating costs, control wastage, and work with F&B management to hit P&L targets.
• Guest Experience & Feedback: Engage with diners, handle inquiries and feedback, and enhance dining experience to build loyalty.
• Operational Collaboration: Partner with culinary, stewarding, and marketing on promotional buffets, menus, events, and hygiene standards.

Conocimientos

F&B supervisory/management

Leadership & team motivation

Cost control & inventory

Customer service excellence

English & Cantonese communication

Herramientas

Micros POS

MS Office

Descripción del empleo

Novotel Century Hong Kong is seeking a dynamic Restaurant Manager for Le Café, our signature all-day dining buffet. You will lead service, manage daily operations, and drive guest satisfaction while achieving P&L targets in a high-volume setting.

You will supervise a service team, coordinate with culinary and marketing, and ensure food safety and exceptional guest experiences. English and Cantonese communication is essential; prior hotel F&B leadership is required.