24/7 In-Room Dining Lead — Luxury F&B

Four Seasons Hotel Hong Kong; Hong Kong; On-site; HKD 480,000 - 720,000; Full time

Benefits offered by this job

Complimentary Accommodation at other 4

Complimentary Employee Meals

Excellent Training & Development

Competitive Salary

Job summary

Four Seasons Hotel Hong Kong is seeking an In-Room Dining Manager to lead a 24-hour operation, owning the guest experience and financial results. You will work closely with Culinary, Rooms, and Guest Relations to deliver personalized, anticipatory service at every hour.

Ideal candidates bring 3+ years in luxury hotel F&B management, strong leadership, and solid P&L skills. Fluency in English, Cantonese, and Mandarin is required.

Qualifications

• Minimum 3 years of management experience in luxury hotel F&Bs.
• In-room dining experience is highly desirable.
• Strong leadership with guest-focused mindset.
• Sound financial acumen including budgeting and forecasting.

Responsibilities

• Oversee and lead the 24-hour in-room dining operation.
• Drive revenue through upselling and menu updates.
• Recruit, onboard, and train the team; monitor performance.
• Ensure compliance with HACCP, HK FEHD licensing, and safety standards.
• Manage ordering, POS systems, and report on performance.
• Collaborate with Executive Chef on menu engineering and presentation.

Skills

Leadership

P&L management

F&B operations

Menu planning

Staff training

Guest service

English, Cantonese, Mandarin

Microsoft Office

POS systems

Education

Diploma/Degree in Hospitality Management

Tools

POS systems

Microsoft Office

Job description

Four Seasons Hotel Hong Kong is seeking an In-Room Dining Manager to lead a 24-hour operation, owning the guest experience and financial results. You will work closely with Culinary, Rooms, and Guest Relations to deliver personalized, anticipatory service at every hour.

Ideal candidates bring 3+ years in luxury hotel F&B management, strong leadership, and solid P&L skills. Fluency in English, Cantonese, and Mandarin is required.