Administrator - KYC/CDD | Client support & File Review (Fresh Graduate Welcome)

WilliamSELECT; Hong Kong; On-site; HKD 167,000 - 279,000; Full time

Job summary

WilliamSELECT is seeking an Administrator to support KYC/CDD processes within a global wealth management environment in Hong Kong. You will assist with client support, file reviews, and risk assessments, collaborating with intermediaries and clients to ensure compliance and accurate documentation.

Fresh graduates are encouraged to apply. The role emphasizes attention to detail, strong communication, and proficiency in MS Office as you help maintain client records and assist with onboarding and

Qualifications

• Fresh graduates welcome to apply; basic understanding of KYC/CDD preferred.
• Strong attention to detail and accuracy with financial data.
• Excellent communication and interpersonal skills.
• Proficient in MS Office; able to manage client information securely.

Responsibilities

• Perform KYC/CDD checks on clients and assist file reviews.
• Support client onboarding and policy servicing tasks.
• Maintain accurate client records and documentation.
• Coordinate with clients to obtain required information.
• Assist with ad-hoc administrative tasks for Client Services.

Skills

Attention to detail

Communication skills

Multitasking

MS Office skills

Education

Fresh graduate

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Job description

Administrator - KYC/CDD | Client support & File Review (Fresh Graduate Welcome)

About the role
Our client is a prominent global insurance company focused on wealth management, and they are looking to expand their team by hiring a junior KYC assistant. In this role, you will be responsible for providing essential client support services, with a focus on Know Your Customer (KYC) and Customer Due Diligence (CDD) processes.

What you'll be doing

Performing comprehensive due diligence checks on new and existing clients to ensure compliance with regulatory requirements; conduct file reviews and Client Risk Assessments, collaborating with intermediaries and clients on CDD and policy requirements.

Support business retention efforts by managing client instructions related to Policy Servicing and Business Persistency events.

Perform AML and periodic reviews of instructions, including Policy Servicing and Business Persistency, along with other transactions as needed

Gathering, reviewing and verifying client information and documentation

Maintaining accurate and up-to-date client records and databases

Liaising with clients to obtain necessary documentation and clarify information as needed

Assisting with the onboarding of new clients and the periodic review of existing client accounts

Supporting the wider Client Services team with ad-hoc administrative tasks

What we're looking for

Ideally 1 years' experience in a similar client services or administrative role, preferably within the Banking & Financial Services industry, Strong experience or knowledge in the insurance, banking, or investment sectors is preferred.

Fresh Graduates with internship exposure are encouraged

Strong attention to detail and ability to work accurately with financial and client information

Excellent communication and interpersonal skills, with the ability to interact with clients in a professional and courteous manner

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and client relationship management systems.

Familiarity with KYC, CDD, and client Risk Assessment processes, as well as local regulatory requirements.

A proactive and organised approach to work, with the ability to prioritize and multitask effectively

Adaptable and customer-oriented, with a commitment to delivering excellent service.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Hong Kong? What's your expected monthly basic salary?

Admiralty, Central and Western District, HK