Relationship Management Support Officer - Top UK bank!

Michael Page; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Benefits offered by this job

15 days of annual leave

Work-life balance

Great exposure in ARM/ CDD/ KYC field

Job summary

Leadingnation is currently seeking a Relationship Management Support Officer in Hong Kong to provide assistance in client due diligence matters and support relationship managers in private banking. This role is open to both fresh graduates and candidates with relevant experience.

The position offers great exposure in ARM, CDD, and KYC fields along with 15 days of annual leave, ensuring a solid work-life balance.

Qualifications

• Bachelor's Degree holder in Business Administration or relevant discipline.
• Fresh graduate or candidates with relevant working experience in KYC/CDD field within banking/Financial Services sector.
• Strong analytical, problem-solving and interpersonal skills.

Responsibilities

• Assisting relationship managers with client onboarding and account maintenance processes.
• Preparing and managing client documentation in compliance with regulatory standards.
• Coordinating with internal departments to ensure smooth execution of client requests.
• Maintaining accurate client records and updating relevant systems as needed.
• Addressing client inquiries and escalating issues to appropriate teams.
• Providing administrative support, including scheduling meetings and preparing reports.
• Monitoring account activities to ensure compliance with internal policies and procedures.
• Supporting ad-hoc projects and tasks assigned by the team.

Skills

Strong analytical skills

Problem-solving skills

Interpersonal skills

Good speaking and writing skills in English

Good speaking and writing skills in Chinese

Education

Bachelor's Degree in Business Administration or relevant discipline

Job description

Our client is currently hiring for a Relationship Management Support Officer, project based with focus in client due diligence matter, assist relationship manager and other internal team to support private banking clients. Fresh graduate or candidates with relevant working experience are both welcomed to apply!

Client Details

Our client is one of the Big 4 bank in Hong Kong and they are currently looking for a Relationship Management Support Officer to be responsible for client due diligence, assist relationship manager with focus in private banking clients.

Description

• Assisting relationship managers with client onboarding and account maintenance processes.
• Preparing and managing client documentation in compliance with regulatory standards.
• Coordinating with internal departments to ensure smooth execution of client requests.
• Maintaining accurate client records and updating relevant systems as needed.
• Addressing client inquiries and escalating issues to appropriate teams when necessary.
• Providing administrative support, including scheduling meetings and preparing reports.
• Monitoring account activities to ensure compliance with internal policies and procedures.
• Supporting ad-hoc projects and tasks as assigned by the team.

Profile

• Bachelor's Degree holder of Business Administration or relevant discipline
• Fresh graduate or candidate with relevant working experience in KYC/CDD field within banking/Financial Services sector
• Strong analytical, problem-solving and interpersonal skills
• Good speaking and writing skills in English and Chinese

Job Offer

• Great exposure in ARM/ CDD/ KYC field
• 15 days of AL
• Work life balance