Administrator - KYC File Review

WilliamSELECT; Hong Kong; On-site; HKD 120,000 - 180,000; Full time

Job summary

WilliamSELECT is hiring a junior KYC assistant to support Know Your Customer and due diligence processes within a prominent global insurance firm focused on wealth management. The role emphasizes client support, AML reviews, document gathering, and maintaining accurate client records.

The ideal candidate has strong attention to detail, good communication, and familiarity with Microsoft Office and CRM systems. Fresh graduates are welcome to apply, with immediate availability preferred.

Qualifications

• Attention to detail is essential for handling financial and client information.
• Excellent communication and interpersonal skills necessary for professional client interactions.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM systems.

Responsibilities

• Perform due diligence checks on new and existing clients to ensure regulatory compliance.
• Conduct file reviews and Client Risk Assessments, coordinating with intermediaries and clients on CDD requirements.
• Support policy servicing and business persistency events by managing client instructions.
• Carry out AML and periodic reviews of instructions and transactions as needed.
• Gather, verify and maintain accurate client information and documentation.
• Maintain up-to-date client records and databases.

Job description

About the role

Our client is a prominent global insurance company focused on wealth management, and they are looking to expand their team by hiring a junior KYC assistant. In this role, you will be responsible for providing essential client support services, with a focus on Know Your Customer (KYC) and Customer Due Diligence (CDD) processes.

What you'll be doing

Performing comprehensive due diligence checks on new and existing clients to ensure compliance with regulatory requirements; conduct file reviews and Client Risk Assessments, collaborating with intermediaries and clients on CDD and policy requirements.

Support business retention efforts by managing client instructions related to Policy Servicing and Business Persistency events.

Perform AML and periodic reviews of instructions, including Policy Servicing and Business Persistency, along with other transactions as needed

Gathering, reviewing and verifying client information and documentation

Maintaining accurate and up-to-date client records and databases

Liaising with clients to obtain necessary documentation and clarify information as needed

Assisting with the onboarding of new clients and the periodic review of existing client accounts

Supporting the wider Client Services team with ad-hoc administrative tasks

What we're looking for

Ideally 1 years' experience in a similar client services or administrative role, preferably within the Banking & Financial Services industry, Strong experience or knowledge in the insurance, banking, or investment sectors is preferred.

Fresh Graduates with internship exposure & Immeidate available are welcome

Strong attention to detail and ability to work accurately with financial and client information

Excellent communication and interpersonal skills, with the ability to interact with clients in a professional and courteous manner

Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and client relationship management systems.

Familiarity with KYC, CDD, and client Risk Assessment processes, as well as local regulatory requirements.

A proactive and organised approach to work, with the ability to prioritize and multitask effectively

Adaptable and customer-oriented, with a commitment to delivering excellent service.