KYC Officer

WilliamSELECT; Hong Kong; On-site; HKD 180,000 - 240,000; Full time

Job summary

WilliamSELECT is seeking a junior KYC assistant for our client, a leading global insurance company focused on wealth management. You will assist with KYC and CDD, perform due diligence on new and existing clients, and help with policy servicing and client data accuracy.

Fresh graduates are encouraged; strong attention to detail, excellent communication, and MS Office proficiency are essential to manage client information and regulatory requirements effectively.

Qualifications

• 1 year of experience in client services or administrative role preferred.
• Familiarity with KYC/CDD processes and local regulatory requirements is a plus.
• Fresh graduates are encouraged to apply with internship exposure.

Responsibilities

• Perform due diligence checks on clients to ensure regulatory compliance.
• Conduct file reviews and client risk assessments in collaboration with intermediaries.
• Support onboarding and periodic reviews of client accounts.
• Maintain accurate client records and liaise with clients for documentation.

Skills

Attention to detail

Communication skills

MS Office proficiency

KYC/CDD knowledge

Tools

Microsoft Office Suite

Job description

Our client is a prominent global insurance company focused on wealth management, and they are looking to expand their team by hiring a junior KYC assistant. In this role, you will be responsible for providing essential client support services, with a focus on Know Your Customer (KYC) and Customer Due Diligence (CDD) processes.

What you'll be doing

• Performing comprehensive due diligence checks on new and existing clients to ensure compliance with regulatory requirements; conduct file reviews and Client Risk Assessments, collaborating with intermediaries and clients on CDD and policy requirements.
• Support business retention efforts by managing client instructions related to Policy Servicing and Business Persistency events.
• Perform AML and periodic reviews of instructions, including Policy Servicing and Business Persistency, along with other transactions as needed
• Gathering, reviewing and verifying client information and documentation
• Maintaining accurate and up-to-date client records and databases
• Liaising with clients to obtain necessary documentation and clarify information as needed
• Assisting with the onboarding of new clients and the periodic review of existing client accounts
• Supporting the wider Client Services team with ad-hoc administrative tasks

What we're looking for

• Ideally 1 years' experience in a similar client services or administrative role, preferably within the Banking & Financial Services industry, Strong experience or knowledge in the insurance, banking, or investment sectors is preferred.
• Fresh Graduates with internship exposure are encouraged
• Strong attention to detail and ability to work accurately with financial and client information
• Excellent communication and interpersonal skills, with the ability to interact with clients in a professional and courteous manner
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) and client relationship management systems.
• Familiarity with KYC, CDD, and client Risk Assessment processes, as well as local regulatory requirements.
• A proactive and organised approach to work, with the ability to prioritize and multitask effectively
• Adaptable and customer-oriented, with a commitment to delivering excellent service.