Administrative & Operations Officer

The Hong Kong, China Tennis Association Limited; Hong Kong; On-site; HKD 240,000 - 360,000; Full time

Job summary

The Hong Kong, China Tennis Association Limited seeks a capable Operations Officer to manage daily office operations, governance activities, and programme support in a fast-paced sports environment. The role emphasizes accuracy in documentation, efficient procurement, and proactive stakeholder engagement.

Candidates should have at least 3 years of relevant experience, strong English and Chinese communication skills, and proficient Microsoft Office usage.

Qualifications

• 3+ years of relevant experience in sports association or membership-based organizations.
• Proficient in English and Chinese; Mandarin is an advantage.
• Proficient in Microsoft Office with good knowledge of statistics and reporting.

Responsibilities

• Support daily office operations including procurement, inventory management, and office supplies administration.
• Assist with governance, compliance, documentation, and filing systems.
• Handle finance-related processes: invoices, payments, reimbursements, and follow-up on fees.
• Coordinate and support programmes, events and logistic arrangements.
• Prepare programme reports and administrative records.
• Coordinate with Marketing on social media content and campaigns.
• Handle enquiries from participants, partners, and the public.

Skills

Teamwork

Interpersonal skills

Stakeholder management

Organizational skills

Self-motivated

Education

Post-secondary education in related field

Tools

Microsoft Office

Excel

Job description

The Hong Kong, China Tennis Association Limited (“HKCTA) is seeking to recruit a high caliber candidate to fill the following capacity:

Key Responsibilities

Support daily office operations, including procurement, inventory management and office supplies administration, to ensure efficiency, effectiveness and compliance with HKCTA policies and procedures.

Assist with governance, compliance, documentation and maintain accurate filing systems, databases and programme records to support operational efficiency.

Handle finance-related processes, including invoice processing, payment collection, reimbursement coordination and follow-up on outstanding fees.

Coordinate and support the organisation and delivery of programmes, events and related logistic arrangements.

Manage programme administration, participant records, registrations, scheduling and general office administration functions.

Prepare, compile and submit regular programme reports, statistics and administrative records.

Assist in the planning and execution of promotional and engagement activities.

Coordinate with the Marketing team and agency on social media content, promotional materials, and marketing campaigns.

Handle enquiries from participants, partners and the public in a professional and timely manner.

Undertake any other ad hoc duties and projects as assigned by management.

Job Requirements

Post-secondary education qualification or above, in Sports and Recreation Management, Physical Education, Business, Social Science or related discipline.

Minimum 3 years of relevant working experience, experience in sports association, membership-based organizations, club house and recreation company is an advantage.

Proficient in Microsoft Office, with good knowledge of statistics and reporting.

Proficient in written and spoken English and Chinese, knowledge of Mandarin is an advantage.

Good team player, with strong interpersonal and stakeholder management skills.

Self-motivated, well-organized, accountable and able to work under pressure.

Knowledge of tennis, sports club and/or the broader sports industry is highly desirable.

Willing to take on additional responsibilities and work extra hours if needed.

Applicants who are not invited for interview within three months may consider them applications unsuccessful. All applications will be treated in the strictest confidence. Personal Data provided by appointees will be used strictly for recruitment and other employment-related purposes only.

What can I earn as an Operations Officer