Administrative Officer (Resident Fellow)

The Hong Kong University of Science and Technology (Guangzhou); Hong Kong; Sur place; HKD 211 000 - 281 000; Plein temps

Résumé du poste

The Hong Kong University of Science and Technology (Guangzhou) invites applications for an Administrative Officer (Resident Fellow) in Discernment College. This role focuses on building a thriving living-learning community and supporting students' growth in a cross-disciplinary setting.

Responsibilities cover community building, student wellbeing, leadership development, experiential learning, and operational support, with on-campus residency required and a master’s degree preferred.

Qualifications

• Excellent interpersonal communication and conflict resolution skills.
• Strong time management and organizational abilities.
• Proficiency with common office software and data handling.
• Experience in student affairs or living-learning communities is a plus.

Responsabilités

• Build and sustain a vibrant Residential College community and living-learning environment.
• Provide holistic student support, wellbeing, and crisis response as needed.
• Develop student leaders and mentoring programs across years and disciplines.
• Plan and execute experiential learning activities and co-curricular programs.
• Assist with college operations, budgets, and event support.
• Maintain student records and lifecycle management, including orientations and graduations.
• Engage in professional development, case supervision and mentorship of junior staff.
• Perform other duties as assigned by supervisors.

Connaissances

Interpersonal communication

Conflict resolution

Time management

Organization & planning

Data literacy

Office software

Formation

Master's degree or higher

Description du poste

Job Title: Administrative Officer (Resident Fellow)

Department: Discernment College (DC), HKUST(GZ)

Job Posting DetailsFormally established in June 2022, the Hong Kong University of Science and Technology (Guangzhou)(HKUST(GZ)) is a cooperatively-run university between the Chinese mainland and the Hong Kong Special Administrative Region. HKUST(GZ) has obtained approval from the Ministry of Education (MoE) and become the first legally-independent educational institution co-established by the Mainland and Hong Kong since the announcement and implementation of the “Outline Development Plan for the Guangdong-Hong-K...terr Region” and the “Overall Plan for Deepening Globally Oriented Comprehensive Co-operation amongst Guangdong, Hong Kong and Macao in Nansha of Guangzhou”. With a spirit of pioneering innovation, HKUST(GZ) charts new territories in cross-disciplinary education and explores new frontiers in pedagogies, aiming to serve as a role model of the mainland-Hong-K... Seoul-be parted etc. (full sentence continued as in original text)

In response to the increasingly complex challenges faced by the rapidly changing world, HKUST(GZ) adopts a brand-new and cross-disciplinary academic structure featuring “Hub” and “Thrust” to substitute the conventional one characterized by “school” and “department”, facilitating cross-disciplinary integration while vigorously developing emerging and frontier disciplines. This is a groundbreaking move in the higher education community across the globe.

Residential Colleges (RCs) at HKUST(GZ) are integral to this enriching learning environment; equally important, RCs provide a personable, supportive setting for student growth. In such a vibrant living-learning community, students from diverse backgrounds and professional aspirations are encouraged to form a unique, life-long network with each other. Throughout their university journey, students in RCs receive support from a dedicated team of RC Masters, staff, academic advisors, tutors, and peers.

Duties

1. Community Building & Residential Life

Uphold and advance the educational philosophy of the Residential College, cultivating a first-class living-learning community that enhances student satisfaction, sense of belonging, and social connection;(2) Reside in the designated college residential area and build meaningful, supportive relationships with students through daily presence and engagement;(3) Foster a diverse and inclusive environment that enriches students' educational experiences and supports their holistic growth;(4) Provide life guidance to students, promote harmonious coexistence and mutual support, and cultivate a vibrant interdisciplinary and cross-year learning atmosphere;(5) Mediate and resolve interpersonal and inter-group conflicts within the college residential area;(6) Address disciplinary violations and uphold the Residential College's code of conduct.

2. Student Support & Well-being

Provide holistic pastoral care to assigned student groups; maintain visibility and accessibility through one-on-one conversations, group activities, and informal daily interactions;(2) Attend to students' physical and mental well-being; conduct preliminary psychological screening and counseling; organize mental health awareness campaigns; and cultivate in students a rational, calm, optimistic, and positive mindset;(3) Identify student needs, provide career guidance, and connect students with relevant on- and off-campus resources;(4) Offer academic support by understanding students' fields of study, stimulating their interest in learning, and guiding them to develop sound study habits and effective learning methods;(5) Serve as first responder to campus crisis incidents, stabilizing situations and controlling escalation; promptly gather crisis-related information and report per established protocols; participate in post-crisis response, review, and analysis;(6) Serve in on-call duty rotation on weekday evenings, weekends, and public holidays to ensure student safety and welfare.

3. Student Leadership Development

Supervise, mentor, and develop student leaders through individual interviews, team meetings, and cross-year, cross-disciplinary development activities;(2) Assist in planning and implementing training programs for the student leadership team;(3) Participate in the selection and appointment of student leaders;(4) Advise on and assist in the management of student organizations within the Residential College.

4. Experiential Learning & Co-curricular Programs

Actively facilitate informal academic engagement between faculty and students beyond the classroom; work closely with academic advisors and academic units; invite on- and off-campus guests; and organize activities that bridge academic and residential life;(2) Organize and plan programs such as service learning, domestic and international exchange, and study trips.

5. College Operations & Administrative Support

Assist with college operational matters, including but not limited to publicity and large-scale event support;(2) Support the completion of budget planning and expenditure execution for the Residential College.

6. Student Records & Lifecycle Support

Proactively monitor the daily status of assigned students (including emotional changes, interpersonal interactions, and academic engagement), and establish and dynamically update student care records;(2) Conduct orientation, graduation, and related management and support activities.

7. Professional Development & Case Supervision

Document college work cases based on practical experience, participate in case consultations, and receive mentoring and supervision;(2) Pursue continuous professional and vocational development; attend required training; and, as assigned, mentor entry-level colleagues.

8. Other Duties

Cooperate in completing other related tasks assigned by supervisors in a timely manner.

主要职责

一、社群建设与书院生活1.践行书院全人教育理念，打造一流的生活学习共同体，提升院生的满意度、归属感与社会联结感；2.入住指定书院住宿区域，通过日常在场与互动，与院生建立有意义且具支持性的关系；3.营造多元包容的环境，丰富院生的教育体验，支持其全面发展；4.为院生提供生活指导，促进和谐共处、互帮互助，营造浓厚的跨学科、跨年级学习氛围；5.调解并化解书院住宿区内的人际及群体间矛盾；6.处理违纪违规事件，维护书院行为规范。

二、学生关护与身心健康1.对所负责的学生群体提供全面关护，通过一对一谈话、团体活动及日常非正式互动，保持对院生的可见性与可及性；2.关注学生身心健康，对心理状态进行初步评估与疏导，组织开展心理健康知识普及宣传活动，培育学生理性平和、乐观向上的健康心态；3.识别学生发展需求，提供生涯辅导，引导院生对接校内外相关资源；4.提供学业帮扶，了解学生所学专业的基本情况，激发学习兴趣，引导学生养成良好的学习习惯，掌握有效的学习方法；5.作为校园危机事件的第一响应人，稳定局面、控制事态发展，及时掌握危机事件信息并按程序上报，参与危机事件后期应对、复盘及研究分析；6.根据工作需要，在工作日晚间、周末及节假日承担值班轮换，保障学生安全与福祉。

三、学生领导力发展1.通过个别面谈、团队会议及跨年级/跨学科发展活动，指导学生骨干并培养其领导力；2.协助策划和实施学生骨干团队的培训项目；3.参与学生骨干的选拔和聘用工作；4.负责书院内学生团体的指导，协助书院内学生团体的管理。

四、体验式学习与课外项目1.积极促进师生在课堂之外的非正式交流；紧密联系学术导师及各学术单位；为院生邀请校内外嘉宾；组织连接学术与书院生活的活动；2.组织策划书院的服务学习、海内外交流研学等项目。

五、书院运营与行政支持1.协助书院运营事务，包括但不限于宣传工作、大型活动支持等；2.配合完成书院的预算规划与经费执行。

六、学生档案与生命周期支持1.主动关注所负责学生的日常状态（包括情绪变化、人际交往、学业投入度等），建立并动态更新学生关怀档案；2.开展迎新工作、毕业工作及相关管理和支持工作。

七、专业发展与个案督导1.根据实际工作情况，撰写书院工作案例，参与案例会商，接受带教与督导；2.追求专业化、职业化发展，按要求参加培训，并根据安排协助带领初阶同事。

八、其他事务配合完成部门领导交办的其他相关工作。

任职要求

Qualification Requirements

1. Educational Philosophy & AlignmentBe passionate about education, lead by example, dedicate oneself to nurturing students, possess a strong sense of commitment and responsibility, and adhere to a student-centered approach in all work.

2. Educational BackgroundHold a Master's degree or above from an accredited institution. Degrees in psychology, education, social work, or related fields are preferred. Candidates with special skills in fine arts, music, dance, literature, sports, etc., are preferred.

3. Work Experience(1) At least two years of relevant work experience in student affairs at higher education institutions; (2) Experience in residential college education management or in building a living-learning community within a university is preferred;(3) Experience in teaching and education, community-building skills, and familiarity with experiential teaching methods are preferred;(4) Experience serving as a student leader, coordinating large-scale events, conducting individual or group counseling and guidance, and mediating interpersonal conflicts is preferred;(5) Candidates with an international perspective, strong cross-cultural communication skills, and experience living, studying, or working abroad are preferred;(6) Exceptional early-career candidates (including recent graduates) with demonstrated potential in student affairs, community building, or related fields may be considered with flexible experience requirements.

4. Core Competencies(1) Excellent interpersonal communication, networking, and conflict resolution skills;(2) Strong execution ability, capable of completing various tasks quickly and efficiently;(3) Strong sense of responsibility, team spirit, and good resilience under pressure;(4) Excellent time management skills, capable of handling multiple tasks concurrently;(5) Strong organizational and planning skills, able to independently organize and plan experiential learning activities and guide student leaders in completing activity planning and organization;(6) High professional ethics and awareness of confidentiality, capable of properly handling students' private information;(7) Strong learning ability, capable of quickly acquiring knowledge from different disciplines and applying it in practice;

5. Office Skills & Data LiteracyProficient in commonly used office software, with a certain level of data analysis, educational assessment, and student information system skills.

6. Language ProficiencyStrong written and verbal communication skills in both Chinese and English, able to work effectively in an English working environment.

7. Other RequirementsAble to reside on campus or work flexible evening and holiday shifts as requested, in order to organize activities, communicate with students, and handle emergencies outside of class hours.

Chinese Qualification Requirements

1.教育理念热爱教育事业，以身作则、潜心育人，具有强烈的事业心和责任感，坚持以学生为中心开展工作；

2.教育背景具有硕士研究生及以上学历，心理学、教育学、社会工作等相关专业优先；具有美术、音乐、舞蹈、文学、体育等专长者优先。

3.工作经验(1)有2年及以上高等院校学生事务相关工作经历；(2)有高校书院教育管理工作经历或学习生活社群构建经历者优先；(3)有教育教学经验、掌握社群构建能力、熟悉体验式教学法者优先；(4)具有学生干部任职、大型活动统筹、个体或团体咨询与辅导、人际矛盾调解等经验者优先；(5)具备国际视野，具有良好的跨文化沟通能力，有境外生活、学习或工作经验者优先;(6)综合素质优异的候选人（含应届毕业生）可酌情放宽任职工作年限要求。

4.综合能力(1)优秀的人际交往、沟通和冲突解决能力;(2)执行力强，能快速高效地完成各项任务；(3)责任心强，具备团队合作精神和良好的抗压能力；(4)良好的时间管理能力，能够胜任多任务管理；(5)良好的组织策划能力，能够独立组织策划体验式学习活动，并可以指导学生骨干完成活动策划组织；(6)具有良好的职业道德和保密意识，能妥善处理学生隐私信息；(7)学习能力强，能够快速掌握不同学科的知识，并应用到实际工作中。

5. 办公技能熟练使用日常办公软件，具备一定的数据分析能力与教育评估能力。

6.语言能力中英文书面及口头表达能力强，能适应全英文工作环境。

7.其他要求根据工作需要，可接受住校或灵活安排晚间、节假日值班，以便在非课程时间举办活动、与学生沟通交流，以及处理应急事件。

This is a Mainland appointment, and the appointee will be offered a contract by HKUST(GZ) entity in accordance with the Mainland labor laws and regulations.

HKUST (GZ) is an equal opportunities employer and is committed to our core values of inclusiveness, diversity, and respect.