Account & Operations Executive (Vendor Management)

Second Talent; Hong Kong; On-site; HKD 300,000 - 400,000; Full time

Job summary

A health-tech company located in Hong Kong is seeking an Account & Operations Executive (Vendor Management) to manage relationships with healthcare vendors. The role involves maintaining accurate vendor information on the digital platform, coordinating campaigns, and providing training. Ideal candidates will have over three years of relevant experience, excellent organizational skills, and fluency in English and Cantonese. Join a dynamic team passionate about health and wellness solutions.

Qualifications

• 3+ years of experience in account management, vendor operations, or online marketplace support.
• Excellent organizational skills and a strong eye for detail.
• Strong interpersonal and communication skills.
• Ability to manage multiple projects and priorities.

Responsibilities

• Maintain and update vendor information on the platform.
• Coordinate campaigns and promotions with healthcare vendors.
• Provide onboarding and platform training to healthcare providers.
• Support vendor operations and contract management.

Skills

Account management

Vendor operations

Project management

Interpersonal skills

Report preparation

Technical proficiency in Microsoft Office

Fluency in English

Fluency in Cantonese

Tools

Microsoft Excel

SaaS platforms

Job description

Job Openings Account & Operations Executive (Vendor Management)

About the job Account & Operations Executive (Vendor Management)

Account & Operations Executive (Vendor Management) | Location: HongKong | Industry: Health-tech / Digital Wellness | Employment Type: Full-Time

About the Role

We are looking for a proactive and detail-oriented Account & Operations Executive (Vendor Management) to join our growing team. In this role, you\'ll manage relationships with healthcare vendors, ensure the accuracy of service listings on our platform, and support operational excellence. This is an exciting opportunity for someone who thrives in a fast-paced environment and is passionate about digital health and wellness solutions.

Key Responsibilities

• Maintain and update vendor information and healthcare service offerings on our digital platform.
• Serve as a key liaison between internal account managers and healthcare vendors to coordinate campaigns, promotions, and wellness events.
• Provide onboarding, platform training, and support to healthcare providers, including due diligence processes.
• Support vendor operations, contract management, and engagement strategies.
• Develop and maintain dashboards to track vendor performance and promotional effectiveness.
• Manage vendor onboarding processes and maintain strong, ongoing relationships.
• Collaborate with cross-functional teams to improve platform features and user experience.
• Ensure data accuracy and consistency across systems to support digital health operations.
• Apply best practices in managing provider information and service listings.
• Handle ad-hoc administrative and operational support as needed.

Qualifications

• 3+ years of experience in account management, vendor operations, or online marketplace support, preferably in healthcare or wellness.
• Excellent organizational skills and a strong eye for detail.
• Strong interpersonal and communication skills, with the ability to collaborate across departments.
• Proficient in preparing and maintaining reports and dashboards.
• Ability to manage multiple projects and priorities in a dynamic, fast-paced environment.
• Self-motivated, adaptable, and passionate about healthtech and wellness solutions.
• A collaborative team player who is solutions-focused and reliable.
• Fluency in English and Cantonese (written and spoken); Mandarin proficiency is a plus.
• Strong technical proficiency in Microsoft Office (especially Excel), Chinese word processing, and familiarity with SaaS or digital health platforms.

If you\'re excited about making an impact in the health and wellness space apply now and grow with us!