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ASK IT Limited is seeking a field IT support engineer to perform maintenance on server, storage, tape library and workstation hardware across data centres and customer offices. You will operate under senior engineer instructions and assist in incident troubleshooting and configuration management based on customer needs.
The role requires diploma-level qualifications in CS/IT, 1-4 years IT experience, and strong Cantonese/English communication. Onsite work during non-office hours may be needed.
Work on field maintenance work for server, storage, tape library, workstation hardware, telecom, cabling and data centre facilities at data centres and customer offices
Operation support based on senior engineer instructions and customer need
Assist in incident troubleshooting and configuration management for equipment
Support infrastructure work such as patching, DR drill, backup recovery
Onsite working during non-office hours when required
Diploma / Higher Diploma holder in Computer Science, IT or related discipline
1-4 years relevant IT experience
Willing to learn from a multi-DC strategic enterprise system
Good team player
Must possess excellent communication skills in Cantonese and English
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***Permanent Hong Kong Resident is preferred. Expected Salary in CV is needed for consideration***All information provided will be treated in strict confidence and used solely for recruitment purposes. The resume will be retained for a period of two years for future recruitment purposes within our group and clients.