Account Manager, Securities Services – Client Strategy (HK)

HSBC Holdings plc

Hong Kong

On-site

HKD 600,000 - 900,000

Full time

14 days+

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Job summary

HSBC Holdings plc in Hong Kong seeks an Account Manager in Securities Services to be a dedicated relationship contact for an assigned client portfolio, coordinating service governance and translating client priorities into practical service improvements.

You’ll work with Sales, Client Executives, Operations and Product teams to drive client satisfaction, retention and value across jurisdictions, manage non-operational queries and change, and support commercial discipline through data and digital

Qualifications

Experience in Securities Services or institutional client management.
Ability to run service reviews and governance meetings.
Strong client-facing delivery and complex client conversations.
Knowledge of client operating models across functions and regions.
Understanding of risk, controls and regulatory considerations.

Responsibilities

Act as a dedicated relationship contact for an assigned portfolio of Securities Services clients in Hong Kong.
Create and maintain client plans covering stakeholders, priorities, risks and actions.
Coordinate service reviews, governance meetings and client due diligence with clear materials and follow-up.
Monitor client feedback and drive improvement plans for recurring themes or concerns.
Coordinate client communications on material service, market, regulatory, product and operational developments.