Strategic Accounts Manager, Financial Services

Ernst & Young Advisory Services Sdn Bhd; Hong Kong; On-site; HKD 400,000 - 700,000; Full time

Job summary

EY in Hong Kong is seeking an Account Manager to work closely with Client Executives to manage client accounts, drive account discipline, communications and accountability. The role focuses on strengthening client relationships, expanding coverage and aligning with EY’s global network.

The successful candidate will coordinate account plans, manage meetings and onboarding, and support pursuits and proposals using EY resources and insights.

Qualifications

• Bachelor’s degree or equivalent experience.
• Approximately six years of relevant experience; previous sales, marketing or project management experience is desirable.
• Strong organizational skills and attention to detail.
• Excellent written, verbal, oral and presentation skills in English and Cantonese.
• Demonstrated ability to build strong relationships at all levels.
• Ability to manage multiple priorities simultaneously.
• Knowledge of EY’s account management and relationship tools would be advantageous.

Responsibilities

• Identify and build new relationships while recognizing and addressing gaps in existing relationships within the accounts by providing additional coverage of next layer of client seniority and future leaders.
• Understand client’s strategic priorities and work with CSPs and CEs to connect clients to the right people within the global EY network.
• Work alongside CSPs and CEs to develop and implement client-centric account plans and strategies.
• Work alongside the account teams to identify key stakeholders and develop client outreach plans to strengthen these relationships.
• Coordinate and prepare the account management meetings and track progress against deadlines.
• Follow up on account actions by driving activity and managing the CX/ASQ process.
• Support client-facing meetings, pursuits and proposals with marketing collateral, research, and competitive intelligence.
• Coordinate client relationship events and identify EY thought leadership to share with clients.
• Manage the CRM/account pipeline and drive discipline across teams.
• Facilitate and support the pursuit/RFP process and annual revenue planning.

Skills

Organizational skills

Attention to detail

English and Cantonese communication

Presentation skills

Relationship building

Education

Bachelor’s degree or equivalent experience

Job description

EY in Hong Kong is seeking an Account Manager to work closely with Client Executives to manage client accounts, drive account discipline, communications and accountability. The role focuses on strengthening client relationships, expanding coverage and aligning with EY’s global network.

The successful candidate will coordinate account plans, manage meetings and onboarding, and support pursuits and proposals using EY resources and insights.