Account Manager (Media & Advertising) - Mia Agent

Amber Group; Hong Kong; On-site; HKD 420,000 - 620,000; Full time

Job summary

AMBR in Hong Kong seeks an Account Manager to provide comprehensive account management and campaign delivery support for clients across digital advertising and e-commerce. You will liaise with stakeholders, optimize campaigns, and deliver data-driven insights to improve performance.

The role requires strong English and Chinese communication, with Cantonese a plus, and the ability to manage multiple campaigns while staying within timelines and budget. Experience with AI-powered tools is a plus.

Qualifications

• Minimum 2 years in account management, digital advertising, or related fields.
• Strong knowledge of digital marketing and programmatic advertising is a plus.
• Excellent communication in English and Chinese; Cantonese a plus.

Responsibilities

• Provide all-round account management supports to managers and clients, including research, reporting, proposals, decks updates, campaign optimization and delivery.
• Liaise with internal and external stakeholders to manage campaign delivery, pre-campaign support, tracking, renewals and additional client requests.
• Work with in-house ad-ops on campaign implementation and troubleshoot technical issues.
• Provide strategy and insights to improve campaign performance and support growth of campaigns and cross-sell products.
• Conduct market research on industry trends and client needs; suggest enhancements to keep solutions up-to-date and competitive.
• Leverage AI-powered tools and data analytics to generate deeper campaign insights, streamline reporting, and identify optimization opportunities.
• Stay current with AI trends in digital advertising and explore how AI can improve client solutions and processes.
• Handle ad-hoc projects as assigned.

Skills

Account management

Digital advertising

E-commerce

Campaign reporting

English

Cantonese

MS Excel

PowerPoint

Tools

MS Excel

PowerPoint

Job description

AMBR is a Nasdaq-listed agentic AI company dedicated to building specialized AI agents for finance, enterprise, and growth — domains where the stakes are high and trust matters most. Founded by the team behind Amber AI in 2017, which later became Amber Group, AMBR combines AI technology with deep expertise in financial markets, real-world workflows, and trusted infrastructure. AMBR is building a portfolio of purpose-built AI agents designed around specific use cases and end-to-end workflows, designed to help individuals and organizations evaluate opportunities, generate insights for decision-making, and organize workflows from intent to action. Its flagship agents include Ambre, an AI agent for personal finance, and MIA, a marketing AI agent proven within AMBR’s businesses.

MIA is an AI marketing agent that monitors your market, creates on-brand content, and runs distribution — on her own, with your approval. More than an AI tool, MIA works like your marketing team: turning goals into execution across insight, content, and distribution. MIA helps marketers move faster, stay on-brand, and keep control of the final call.

Account Manager

Job Responsibilities:

• Provide all-round account management supports to managers and clients, including but not limit to research, reporting, proposals preparation, company decks update, optimization and delivery of all campaigns
• Liaise with internal and external stakeholders to manage campaign delivery, pre-campaign support, campaign tracking, renewals and any additional campaign support for client requests
• Work closely with in-house ad-ops team on campaign implementation and trouble-shooting any technical issues
• Provide strategy and insights for clients to improve campaign performance, and assist the team to grow campaigns and cross sell products through results and trusted relationships
• Proactively perform market research on industrial trend and client’s needs and provide suggestions on enhancing company’s solutions so as to ensure company’s solutions are up-to-date and being competitive
• Leverage AI-powered tools and data analytics to generate deeper campaign insights, streamline reporting workflows, and identify optimisation opportunities for clients
• Stay current with AI trends in digital advertising and proactively explore how emerging AI technologies can be applied to improve client solutions and internal processes
• Handle ad-hoc projects as assigned

Candidates with less experience will be considered for Associate Account Manager

Job Requirements:

• Minimum of 2-year working experience in account management, digital advertising, e-commerce or related fields
• Extensive knowledge of digital marketing. Possessing knowledge in programmatic advertising and e-commerce will be an added value
• Good team player with positive attitude and outstanding communication skills
• Eagerness to work in a rapidly growing company
• Open-minded, intuitive and creative thinker
• Problem identifier and solver who is able to handle multiple priorities
• Strong attention to details and organizational skills
• Excellent command of English and Chinese, Cantonese is a plus
• Good knowledge of MS Excel, Word and PowerPoint
• Strong personal interest in Artificial Intelligence and its application in digital marketing and advertising; enthusiasm for exploring AI-powered tools to enhance productivity and campaign effectiveness (no technical expertise required)

To know more about us, please visit https://mia.ambr.io/