account coordinator

RecruitFirst Pte Ltd; Hong Kong Island; On-site; HKD 669,600 - 758,880; Full time

Job summary

A leading recruitment agency is seeking a dedicated sales support professional in Hong Kong. You will provide high-quality sales support to global teams, handle customer inquiries, and assist in sales operations. Ideal candidates should have 2+ years of experience in sales or customer service, strong communication skills in both English and Chinese, and proficiency in MS Office tools. This role offers a monthly salary between HKD 60,000 - 68,000, with a focus on customer satisfaction and teamwork.

Qualifications

• Minimum 2 years' relevant experience in Sales or Customer Service fields.
• Good command of both spoken and written English & Chinese (Cantonese and Mandarin).

Responsibilities

• Provide quality sales support services to Global Account Managers.
• Sell and provide after-sales services to customers.
• Support various sales teams and assist in preparing different reports.

Skills

Interpersonal skills

Communication skills

Telephone handling skills

Self-motivated

Customer-focused

Education

HKALE / HKDSE or equivalent

Diploma holder preferred

Tools

MS Word

PowerPoint

Excel

Job description

What requirements you'll need to be eligible

Requirements :

• HKALE / HKDSE or equivalent with full certificate, diploma holder is preferred
• Minimum 2 years' relevant experience in Sales or Customer Service Fields
• Good interpersonal, communication and telephone handling skills
• Self-motivated, customer-focused and able to work under pressure
• Good command of both spoken and written English & Chinese (Cantonese and Mandarin)
• Proficient PC skills, including MS Word, PowerPoint and Excel

What you'll be doing on the job

Working Location :

Reporting to Industry Development Manager, you will be responsible for providing quality sales support services to Global Account Managers.

Responsibilities:

• Sell and provide after-sales services to our customers, such as pro-active monitoring of shipments, handling special requests and resolving customers’ enquiries
• Support various sales teams by working closely with sales staff and liaising with other departments to meet customers’ needs
• Assist in preparing different reports and providing support for other sales activities

Contract

Hong Kong SAR

HKD 60,000 - HKD 68,000 /Month