A. Lange & Sohne - Watch Advisor

Richemont Asia Pacific Limited - A. Lange & Sohne; Hong Kong; On-site; HKD 279,000 - 424,000; Full time

Job summary

Richemont Asia Pacific Limited - A. Lange & Sohne in Hong Kong seeks a Watch Advisor to deliver exceptional client experiences and drive sales in our boutique.

You will represent the brand, assist customers in choosing timepieces, and maintain boutique standards. You should be a self-motivated team player with strong Cantonese, English and Mandarin, outstanding interpersonal skills, and a commercial selling technique mindset.

Qualifications

• Experience in a service, customer-oriented industry.
• Form 5 graduate with good command of Cantonese, English and Mandarin.
• Self-motivated with positive attitude and professional selling techniques.
• Outgoing team player with strong interpersonal and communication skills.

Responsibilities

• Maximize the sales of products by achieving individual sales targets and helping to achieve Boutique targets.
• Provide qualitative customer service by delivering the best customer service.
• Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs.
• Policies and procedures: Understands and abide by safety regulations and security procedures.
• Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications.
• Have complete and accurate knowledge of the Brand and our products.
• Follow authorization and reporting procedures.

Skills

Customer service

Selling techniques

Interpersonal skills

Team player

Education

Form 5 graduate

Job description

A Watch Advisor is the representative of the Brand, thus responsible for managing the customer’s experience and selling products

Main Responsibilities

Sales and customer service

Maximize the sales of products, by achieving his or her own individual sales targets and helping to achieve the Boutique targets (total turnover, average sales receipt amount, product mix, number of transactions)

Provide qualitative customer service by delivering the best customer service

Promote and sell products by identifying customers’ needs and suggest merchandise to meet their needs

Policies and procedures:

Understands and abide by safety regulations and security procedures

Ensure that the Boutique appearance is up to standards and the display of products are presented in accordance with specifications

Have complete and accurate knowledge of the Brand and our products

Follow authorization and reporting procedures

Candidate Profile

Experience in a service, customer-oriented industry

Form 5 graduate with good command of Cantonese, English and Mandarin

Self-motivated with positive attitude and professional selling techniques

Outgoing team player with strong interpersonal and communication skills

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Luxury & Designer Goods Retail 1,001-5,000 employees