24/7 In-Room Dining Leader

Four Seasons Hotels and Resorts; Hong Kong; Vor Ort; HKD 420.000 - 620.000; Vollzeit

Benefits dieser Stelle

Competitive salary & benefits

Excellent training & development

Complimentary accommodation at otherFS

Birthday leave

Complimentary employee meals

Zusammenfassung

Four Seasons Hotels and Resorts in Hong Kong invites a seasoned In-Room Dining Manager to lead a 24-hour operation, owning the guest experience, team, and financial results. You will work closely with Culinary, Rooms and Guest Relations to deliver personalized, anticipatory service at every hour, while upholding Four Seasons Core Standards and safety protocols.

Minimum 3 years of luxury hotel F&B management is preferred, with strong leadership, P&L experience and multilingual communication

Qualifikationen

• Minimum 3 years of management experience in luxury hotel F&B, in-room dining preferred.
• Strong leadership and guest-service focus.
• Multilingual: English, Cantonese, Mandarin.

Aufgaben

• Oversee 24-hour in-room dining operation.
• Lead the team across all shifts and schedules.
• Ensure service standards and guest satisfaction.
• Manage In-Room Dining P&L, budgets, and forecasts.
• Collaborate with Culinary, Rooms and Guest Relations.
• Maintain HACCP, food safety, and Hong Kong licensing standards.
• Forecast and report on performance.

Kenntnisse

Leadership

In-room dining

F&B operations

English proficiency

Budgeting & P&L

HACCP

Ausbildung

Diploma or degree in Hospitality Management

Tools

Hotel POS

PMS (Property Management System)

Jobbeschreibung

Four Seasons Hotels and Resorts in Hong Kong invites a seasoned In-Room Dining Manager to lead a 24-hour operation, owning the guest experience, team, and financial results. You will work closely with Culinary, Rooms and Guest Relations to deliver personalized, anticipatory service at every hour, while upholding Four Seasons Core Standards and safety protocols.

Minimum 3 years of luxury hotel F&B management is preferred, with strong leadership, P&L experience and multilingual communication