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A leading documentary festival in Greater London is seeking a part-time Box Office Manager to oversee ticketing and front of house operations. This role involves managing a team, ensuring efficient services, and monitoring sales processes to maximize ticket availability. The position is fixed-term, from February 23rd to June 18th, 2026. Candidates should have experience in box office management and excellent communication skills to collaborate with various stakeholders.
Sheffield DocFest is the UK’s leading documentary festival and one of the world’s most influential markets for documentary projects.
Sheffield DocFest champions and presents the full breadth of documentary form – film, television, immersive and art – in the vibrant city of Sheffield each June. We offer makers and audiences a place for inspiration, debate, development, learning and challenge. Our programming represents our core values – creativity, empathy, freedom, inclusivity and internationalism.
The Box Office Manager is responsible for the planning and delivery of all aspects of the festival box office, ticketing system and front of house activities. This involves working with multiple internal departments and external venues to ensure excellent communications and processes, as well as the configuration of the festival ticketing environment in readiness for the festival programme launch.
Managing the Box Office team and wider temporary festival front of house team, this role will oversee excellent and efficient services to maximise sales and provide a seamless customer journey to public and industry visitors alike, both in advance of and during the festival, making sure operations run effectively and any issues that may arise are handled in a professional and timely manner. In addition this role must monitor and report on sales and ticket allocations with a view to adjusting allocations when necessary in order to maximise ticket availability and sales.
This is a part‑time role for three days per week, offered on a fixed‑term contract from 23rd February to 18th June 2026.
To download the Sheffield DocFest recruitment pack and the job description for this role, visit their website .
The closing date for this position is 23/01/2026 at 09:00
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.