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Senior Lead Claims Strategist - Large Loss Expert
Job summary
A leading home warranty organization in the UK is seeking a Senior Lead Claims Handler responsible for managing large and complex claims, ensuring customer service excellence, and mentoring colleagues. The role offers a competitive salary of £50,000 - £55,000 plus benefits, including a performance bonus and a flexible working arrangement including 3 days in the office and 2 days working from home.
Benefits
Qualifications
- Extensive knowledge and experience in claims management.
- Expert communicator with strong written and verbal skills.
- Understanding of legal and regulatory frameworks.
Responsibilities
- Manage large and complex claims cases.
- Coach, support, and mentor colleagues.
- Ensure compliance with FCA and Consumer Duty requirements.
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.