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Job Description – Business Development Manager / Regional Football Representative (Italy based)

We’re currently recruiting for a Business Development Manager to join our team, based in Italy. If you have a sales background and a passion for grassroots football, get in touch!

This role involves entering the Italian market and business development skills will be a valuable asset in this role.

Company Purpose

TeamFeePay is a software platform for football clubs, helping club committees and volunteers with their club development needs and day-to-day management. Our software and account-managed service supports clubs with our 5-Pillar Club Development approach.

• Finance
• People
• Governance
• Facilities & Equipment
• Football

We offer tailored club support advice and planning to all our clubs and have built a range of specific features and services that assist clubs in growth and sustainability:

• Payment collections and registrations
• Income generation - Fundraising and Sponsorship playbook
• Club development advice
• Reporting
• Events & Comms
• Safeguarding & Welfare
• Personal injury insurance
• Access to retail partnerships
• Team Tours
• Club Shop

Employee Benefits

• A collaborative and supportive culture and working environment with regular social and charity events
• Competitive salary and commission structure
• Healthcare
• Pension and holidays
• Professional development opportunities.

Main Responsibilities

Brand Ambassador

• Represent the brand in your region and grow the footprint of TeamFeePay with grassroots | amateur clubs, leagues and Football Federations.

Solution Sales

• Learn and confidently promote, demo, and sell our system
• Effectively communicate TeamFeePay's value proposition and tailor solutions to meet client needs with a needs led approach
• Complete the pre-qualification process for all leads, aligning with company strategy
• Manage the entire sales cycle, from initial contact to contract negotiation and closing within your region
• Participate actively in pre- and post-sales activities
• Be accountable for delivering on business targets and reporting on performance, key insights and learns including movements of competitors.

Team management

• Help to recruit and manage a small team of ambassadors to support club introductions
• Report regularly on performance and insights to the Head of Football
• Collaborate with other members of your wider sales team to share tactics and support
• Participate in performance reviews and undertake relevant training.

Club Management

• Collaborate with the internal onboarding team ensuring that the clubs are onboarded to our application effectively
• Nurture the club throughout their journey with TeamFeePay.

Travel

• Plan and execute travel to larger clubs, events and coordinate with team members for club development, acting as the first point of contact for club introductions.
• Participate in regular face to face team meetings.

Pipeline Management

• Track and manage the sales pipeline, ensuring timely follow-up and closure of deals through our Salesforce system, updating the CRM (Salesforce) at every stage of communication for accurate reporting
• Introduce new sales to the Onboarding Manager
• Be accountable for delivering on business targets and KPIs
• Work with marketing to create engaging communications, grow our online presence and drive inbound inquiries from LinkedIn and other social media channels. Supporting the marketing in creating video content for promoting TeamFeePay.
• Build relationships with leagues and Football Federation, aligning with the required accreditations
• Plan and attend quarterly events and tournaments to engage with clubs
• Maintain and source contact information for the regional club prospect database
• Understand the client lifecycle and ensure continued success through various milestones.

Continual Improvement

• Review and suggest improvements for automation and efficiency
• Collaborate with team members and other departments to achieve results and deliver exceptional client experiences.

Skills and Experience

• Fluent in English and Italian
• Connections within grassroot football (preferable and not essential)
• Sales or Business Development Management experience
• Proficient in CRM software
• Proven experience of a similar role, achieving sales targets
• Strong interpersonal and communication skills
• Strong analytical and problem-solving skills
• High levels of resilience and patience
• Process-driven with a strategic mindset
• Able to work within a fast-paced, engaging environment
• Ability to identify and capitalize on opportunities arising within the customer base
• Team player
• Good time-management skills
• IT and computer literate – good working knowledge of Microsoft Office
• GCSE English and Mathematics (or equivalent).