lavori da Operations Analyst in località United States

Office Hours: 9AM-5PM Monday to Friday

*** You will have an eight-week training period in Bristol before then being based in our Cardiff office ***

Are you a motivated, empathic person looking for a new challenge in care? Are you a team player with excellent communication skills and a passionate commitment to ensuring that vulnerable clients are provided with the best possible care? Do you want to progress in a growing business?

We are looking for the right person to join our friendly clinician-led complex care company providing care to individuals with complex physical and mental health needs in their own homes.

Principal Responsibilities:

1. Complete rotas for our care packages
2. Lead on recruitment of care staff, ensuring staff are appropriately recruited based on their skills and experience
3. Assist the Registered Manager to achieve compliance as per CIW and CQC standards
4. Assist our Clinical Lead Nurses with field visits to Bristol and Cardiff to monitor care packages
5. Assist with supervision and support of care staff
6. Ensure our databases are kept up to date and compliant with GDPR regulations
7. Participate in on-call duties (part of a planned rota)
8. Ensure that there is good communication with our care teams, and with care commissioners and Multi-Disciplinary Teams
9. Support our incidents and complaints procedure and help identify any potential safeguarding issues
10. Assist with administration tasks

Benefits:

1. Opportunity to progress within our management structures if successful
2. Opportunity to boost pay with on-call duties
3. Opportunity to help develop our growing business
4. Business mileage paid at 0.35p per mile
5. Very supportive senior team

Personal Specification:

The candidate must be a fit and Proper Person:

1. Be trustworthy and reliable
2. Be conscientious and able to perform tasks that are intrinsic to their role
3. Have previous care experience and ideally have gained or be willing to work towards an appropriate qualification
4. Be aware of the high standards expected within the delivery of quality care services, and show commitment to delivering these
5. Must be able to supply documents to support their application and confirm suitability including a full employment history

Qualifications:

1. Good standard of education
2. Good literacy and numeric skills are essential

Skills/Attributes:

1. Excellent communication skills
2. A good team-player
3. Excellent planning and organisational skills
4. Empathic
5. Ability to work well under pressure and demonstrate resilience in challenging situations

Requirements:

1. This post is subject to an Enhanced DBS
2. Must have full UK Driving Licence and own transport

Job Types: Full-time, Permanent

Pay: £25,000.00 per year

Benefits:

1. Casual dress
2. On-site parking

Schedule:

1. Monday to Friday

Experience:

1. Care Coordinator: 1 year (required)

Licence/Certification:

1. Driving Licence (required)