Mental Health jobs in United Kingdom

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The Belfry Hotel and Resorts

Sutton Coldfield, United Kingdom

Other

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Yes

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849a84d5c863

73

12.08.2025

26.09.2025

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About the role

As a Receptionist for The Belfry Hotel & Resort, your main priority will be to deliver an outstanding, lasting impression to all guests arriving and leaving the resort. No task is too big or small when it comes to our guests’ needs.

Responsibilities include:

• Ensuring the efficient operation of reception daily
• Registering guests, checking them out, and depositing valuables
• Issuing keys in accordance with hotel policy
• Providing excellent guest service, resolving issues, and enhancing guest experiences

About you

The ideal candidate will have experience in a busy guest-facing role, able to stay calm under pressure, and possess:

• Excellent customer service skills with a genuine desire to deliver exceptional experiences
• Experience in a hotel environment is preferred but not essential
• Experience with Opera system is preferred but not essential

Belfry Benefits

• Discounted gym membership and access to fitness sessions
• Team social events throughout the year
• Wellness programmes focusing on mind, body, & soul
• Partnership with The Burnt Chef Project for mental health support
• Wagestream access for managing earnings and wages
• Healthcare schemes including life assurance, 24-hour GP, and health cash plans
• Employee Assistance Programme
• Commitment to the Hotelier’s Charter

Showing some appreciation

• Long service awards and additional paid holidays
• Free meals on shift
• Belfry awards and team appreciation events
• Resort discounts across various amenities
• Accommodation and transportation benefits

Learning & Development

• Training and career advancement opportunities
• Internal career pathways and access to Belfry Campus Learning
• Apprenticeship programmes

Making a difference

• Environmental sustainability initiatives
• Supporting charities and community causes