Manager Communications jobs in United States
Temp Logistics Customer Care Specialist (Mon-Fri)
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The Advocate Group
Temp Logistics Customer Care Specialist (Mon-Fri)
Job summary
A leading logistics company in Sheffield seeks a Temporary Customer Service Representative to support customers and manage enquiries. The role involves responding to customer queries via various channels and liaising with internal teams to ensure efficient service delivery. Ideal candidates should have experience in customer service, strong communication skills, and be proficient with digital systems. This role offers a competitive salary and a supportive team environment.
Benefits
Qualifications
- Previous experience in a customer service role within logistics or supply chain.
- Strong communication and interpersonal skills.
- Ability to work efficiently under pressure.
Responsibilities
- Respond to customer enquiries via phone, email, and online systems.
- Liaise with warehouse and transport teams to resolve issues.
- Track and record customer interactions using internal systems.
- Manage and escalate customer complaints when necessary.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.