Temp Logistics Customer Care Specialist (Mon-Fri)

Manpower UK Limited; Sheffield; On-site; GBP 27,000; Part time

Job summary

A leading logistics company in Sheffield seeks a Temporary Customer Service Representative to support customers and manage enquiries. The role involves responding to customer queries via various channels and liaising with internal teams to ensure efficient service delivery. Ideal candidates should have experience in customer service, strong communication skills, and be proficient with digital systems. This role offers a competitive salary and a supportive team environment.

Benefits

Competitive salary

Supportive team environment

Experience in a dynamic logistics organisation

Qualifications

• Previous experience in a customer service role within logistics or supply chain.
• Strong communication and interpersonal skills.
• Ability to work efficiently under pressure.

Responsibilities

• Respond to customer enquiries via phone, email, and online systems.
• Liaise with warehouse and transport teams to resolve issues.
• Track and record customer interactions using internal systems.
• Manage and escalate customer complaints when necessary.

Skills

Customer service experience

Communication skills

Problem-solving abilities

Organisational skills

Microsoft Office proficiency

Job description

A leading logistics company in Sheffield seeks a Temporary Customer Service Representative to support customers and manage enquiries. The role involves responding to customer queries via various channels and liaising with internal teams to ensure efficient service delivery. Ideal candidates should have experience in customer service, strong communication skills, and be proficient with digital systems. This role offers a competitive salary and a supportive team environment.