Latent Defects Claims Technician - Remote Working, United Kingdom
This is a desktop claims handling role. We are seeking an individual to undertake claims handling tasks on Latent Defects claims, managed on a cradle-to-grave basis by our LDI Surveyors and Loss Adjusters. Training on Latent Defects Insurance will be provided.
Key Responsibilities
- Assist in the technical handling of cradle-to-grave Latent Defects claims.
- Support the Surveyor/Loss Adjuster owning the claim by undertaking tasks such as issuing coverage decisions, assisting policyholders with settlement arrangements, organizing payments, and producing simple reports.
- Maintain the claims system with full details to meet client requirements and ensure accurate MI and Bordereaux.
- Instruct external experts/suppliers, including specialists for Cause identification, solicitors for coverage opinions, and contractors.
- Manage and maintain the diary system for each claim.
- This is a fee-earning role with associated targets.
- Participate in continuous improvement of the Latent Defects team and support other parts of Charles Taylor as needed.
- Assist with marketing efforts, including developing client relationships, identifying new clients, supporting marketing activities, preparing presentations, and hosting social events.
Required Skills
- An experienced Surveyor or Engineer, preferably with insurance claims experience. Alternatively, a Loss Adjuster or Claims Professional with relevant background.
- Professional qualifications in Insurance, Loss Adjusting, Surveying, or Engineering are desirable but not mandatory.
- Highly motivated, independent professionals.
Why Join Charles Taylor?
We pride ourselves on a positive work environment where learning is valued. We offer continuous development, structured induction, professional study support, and a comprehensive learning curriculum.