Jobs in Plymouth, United Kingdom

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Job Type: Full Time, Fixed 6 – 12 month contract

Location: Home Based – London

Salary: £Highly Competitive DOE

• Highly competitive salary
• 26 days holiday
• Additional day off for your Birthday
• Company pension
• Exam support and career progression
• Employee assistance programme plus other excellent benefits you’d expect from a leading global organisation

Crawford is the largest publicly listed independent provider of claims management and outsourcing solutions globally with nearly 9,000 employees in over 70 countries around the world. Providing industry-leading services spanning across loss adjusting, surveying, subsidence, environmental, cyber risk, legal and more .

The Role – Contract WIP Loss Adjuster :

Our General Property team are at the heart of our business: As a Commercial/Domestic Contract Loss Adjuster, you’ll be managing a caseload of WIP through to conclusion.

What You Will Be Doing – Contract WIP Loss Adjuster :

You’ll be supporting our valued clients in proactively handling and settling a mixed caseload of property claims, up to the value of £100k. These can vary in complexity so it’s essential that you’ll put yourself in the shoes of the policy holder, appreciate each situation differently by investigating each claim with tact and a calm manner, establishing the facts, policy details and work towards a resolution.

• Build client relationships through management and delivery of SLA’s and KPI’s
• Liaise with colleagues in different business areas, such as Major & Complex Loss
• Resolve problems and collate all necessary details to ensure swift settlement whenever possible
• Collating and record all necessary statements and information as required
• Remove barriers and understand the cause of issues to resolve issues

About You – Contract WIP Loss Adjuster :

We’re looking for talent: Experienced Adjusters who enjoy providing solutions. Previous Loss Adjusting or complex high value Claims Handling experience is essential for this role. Additionally, we’d like you to have/be:

• ACII or CILA qualified, however candidates who are qualified by experience are just as welcome to apply
• Extensive knowledge and understanding of FSA procedures and TCF initiatives
• Extensive knowledge of the insurance market
• Extensive technical knowledge within the adjusting arena
• Understanding of Client SLA compliance/productivity/quality requirements
• To understand what matters to the customer and to put this first – putting yourself in their shoes
• Good IT skills, with a keen eye for detail
• Full UK driving licence

Due to the nature of our work, this role is subject to a satisfactory DBS check

Crawford & Company actively supports Equal Opportunities and embraces Diversity and Inclusion.So, what are you waiting for? Apply today, we’re looking forward to your application.