Jobs in Bristol, Großbritannien

In this role, you will be responsible for identifying and responding to user needs, resolving problems and complaints, and liaising effectively with other staff groups. You will train, monitor, and supervise OCS technical service team, this team is built up of a number of engineers with all skillsets such as electric, gas, plumbing, HVAC and fabrication. Your role will oversee the proactive and reactive tasks including maintenance PPM schedules for onsite assets. To use your technical expertise and ability to teach essential skills will be crucial in ensuring high standards of service delivery.

• Delivering the Service — On a daily basis, Supervisors will be required to identify and respond to user needs and to solve problems/complaints as and when they arise.
• A Supervisor will be required to have the knowledge and technical ability to undertake and teach staff the skills necessary to complete service delivery.
• Planning, inspecting, and carrying out repairs or preventative maintenance as required and responding to breakdowns in a timely fashion.
• Carry out reactive and planned services in a range of environments from offices, commercial, distribution and industrial premises.
• Being an ambassador for the customer; dealing professionally with complaints and queries.
• Support engineer sub-contractors upon attending site.
• Providing technical guidance to the client and contract support.
• Ensuring all work is carried out in accordance with agreed specifications and in line with Health & Safety legislation.
• Adhering to PPMs in a timely manner.
• Working on a on-call rota (1 in 4 weeks) with additional payments to be received.
• Must have the right to work in the UK.
• Must hold a full UK driving license.
• The role will require client engagement and a willingness to provide the best possible solutions to meet the client\'s needs. You must have a good understanding of both spoken and written English.
• The role also requires you to be able to think proactively arranging your team to ensure the end user receives an excellent service.

• To be successful for this role you must be qualified within one of the below fields; an understanding around an additional field would be desirable: Gas maintenance, Electric maintenance, Building fabric engineering or plumbing works.
• Understanding of planned preventative maintenance regimes.
• Experience of completing risk assessments and method statements; along with issuing permit to work for hard service tasks.
• Experience using BMS system would be desirable.
• An enhanced DBS will be completed for the successful candidate.
• Previous supervisory experience.