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Job Description

Company Description

Monro, Inc.

Monro, Inc. is one of the nation’s largest auto service companies and major tire retailer. We own and operate more than 1,200 stores in 32 states, and our stock trades on the Nasdaq (MNRO). Our brands include Monro Auto Service and Tire Centers, Mr. Tire, Tire Choice, among others. We are committed to providing a five-star guest experience, which begins with a five-star teammate experience. We are investing over $100 million in store improvements, new technology, and career development through Monro University.

Destination Monro – Your Career is Here!

We aim to be America’s leading auto and tire centers, trusted for quality automotive maintenance and repairs. We seek motivated individuals at all career stages for positions across our brands, in field management, and at our Store Support Center in Rochester, NY. If you enjoy helping others, working on cars, being part of a team, solving problems, and building guest relationships, consider a career with Monro. Contact us to learn more.

Job Description

Compensation: The hourly rate ranges from $15.00 to $18.00, with potential incentives. Pay depends on experience.

About The Role:

The General Service Technician role is full-time or part-time, hourly, based on business needs. Responsibilities include performing routine vehicle repairs and maintenance per company standards and manufacturer specifications, delivering exceptional service, and communicating effectively with guests.

Responsibilities:

• Perform basic vehicle services and repairs efficiently and accurately.
• Conduct tire services including removal, balancing, patching, mounting, and TPMS repairs.
• Perform vehicle services like oil changes, lubrications, bulb and filter replacements, battery testing, and installations.
• Complete Courtesy Inspections, identify and communicate additional needed services.
• Assist with inventory management and store duties, maintaining cleanliness and readiness.
• Follow safety standards, including wheel torque, oil safety, and compliance procedures.
• Test drive vehicles following policies and safety laws.
• Adhere to company policies, governmental standards, and safety protocols.
• Maintain technical knowledge through Monro University training.
• Operate and maintain equipment safely.
• Perform other duties as assigned.

Qualifications:

• High School Diploma or equivalent.
• Automotive training or experience in basic car maintenance and repair.
• Valid driver’s license and satisfactory Motor Vehicle Report.
• Own a basic set of tools or participate in Monro’s tool purchase program.

Profile:

• Initiative in problem-solving and decision-making.
• Strong customer service skills.
• Effective communication skills, both verbal and written.

This summary is not exhaustive; other duties may be assigned as needed.

Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer, considering all individuals regardless of various protected characteristics.

Benefits

• Health and Dental Insurance
• 401K with Company Match
• Paid Vacation and Holidays
• Employee Discounts
• Career Development Opportunities

Your next Destination!

Growth Opportunity:

We support career growth through training, certifications, and coursework via Monro University, empowering teammates to advance.

Monro, Inc. is committed to equal opportunity employment.