Jobs bei Bank of America in Großbritannien

Relationship Banker - Worcester, MA area, Worcester

Bank of America

Worcester, United Kingdom

Other

Yes

3695c961cac7

4

29.06.2025

13.08.2025

Description:
This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting clients to solutions that meet their financial goals.

• Executes the bank's risk culture and strives for operational excellence
• Builds relationships with clients to meet financial needs
• Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations
• Grows business knowledge and network by partnering with experts in small business, lending, and investments
• Manages financial center traffic, appointments, and outbound calls effectively
• Drives the client experience
• Manages cash responsibilities

• Enthusiastic, highly motivated self-starter with a strong work ethic and results-oriented mindset
• Effective collaborator with strong relationship-building skills
• Passionate about improving clients’ financial lives
• Confident in identifying solutions based on client needs
• Excellent communication skills and comfortable engaging with all clients
• Ability to learn and adapt to new information and technology
• Confidence in educating clients on self-service banking transactions
• Strong critical thinking and problem-solving skills
• Adherence to established processes and compliance with laws and regulations
• Efficient time and capacity management
• Results-focused while acting in clients' best interests
• Flexibility to work weekends and extended hours as needed

• Experience in financial services and knowledge of industry products and solutions
• At least one year of successful sales experience with individual sales goals
• Six months of cash handling experience
• Bachelor's Degree or relevant Associate’s Degree (e.g., business management, finance)

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent

1st shift (United States of America)

40