Tech Solutions Apprentice - Shape Global Banking Tech

Bank of America - Campus; Chester; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading financial institution in Chester is seeking a Technology Solutions Apprentice to work in a full-time role while studying for a Digital & Technology Solutions Professional Degree. The apprentice will be responsible for delivering user support, designing technology, and managing incident processes. Candidates should have strong technical skills, effective communication abilities, and a commitment to continuous learning. This program offers training, mentorship, and a chance to start a career in technology within the financial sector.

Benefits

Competitive Salary and Benefits Package

Qualifications

• Hold or predicted to achieve at least 3 A levels/BTEC or equivalent.
• Have at least grade C or 5 in Maths and English Language GCSE.

Responsibilities

• Deliver end user support through the Associate Help Desk.
• Design and deploy technology used by global employees.
• Identify business requirements and support communication.
• Partner to improve processes through coding.
• Design mobile solutions for effective employee work.
• Manage global incident, problem, and change processes.

Skills

Self-learning

Technical skills

Problem-solving

Communication skills

Integrity and ethics

Education

3 A levels/BTEC or equivalent with a minimum of 104 UCAS points

Grade C or above in Maths and English Language GCSE

Job description

A leading financial institution in Chester is seeking a Technology Solutions Apprentice to work in a full-time role while studying for a Digital & Technology Solutions Professional Degree. The apprentice will be responsible for delivering user support, designing technology, and managing incident processes. Candidates should have strong technical skills, effective communication abilities, and a commitment to continuous learning. This program offers training, mentorship, and a chance to start a career in technology within the financial sector.