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Dynamic Scheduling Coordinator & Customer Support
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Dynamic Scheduling Coordinator & Customer Support
Job summary
A prominent staffing agency in Knaresborough is seeking a Scheduler to join their Scheduling team. The role involves coordinating maintenance and emergency call outs, ensuring efficient communication with engineers and customers. The ideal candidate will excel in customer service, possess strong organizational skills, and be proficient in Microsoft Office. This position offers a dynamic work environment and opportunities for career growth.
Qualifications
- Prior experience in a busy office environment is required.
- Must be comfortable in a fast-paced environment.
- Excellent phone and email communication skills are essential.
Responsibilities
- Schedule maintenance works and respond to emergency call outs.
- Provide detailed job information to engineers.
- Answer incoming customer calls and direct queries.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.