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A leading hospitality company in Hemel Hempstead seeks a Continuous Improvement Manager to oversee efficiency initiatives and manage change across operations. The ideal candidate has over 5 years of experience in business transformation with a strong understanding of hotel operations. This role involves strategic planning and hands-on project execution, offering the chance to impact service quality and productivity.
The UK’s leading provider of adult short break experiences, Warner Hotels, is a collection of unique properties in great locations across the UK. All short breaks at a Warner Hotel include breakfast, dinner and specified entertainment and activities, ensuring guests make the most of their time away. Situated in stunning locations nationwide including Heythrop Park in the Cotswolds, Studley Castle in Warwickshire, Thoresby Hall in Nottinghamshire and The Runnymede on Thames, each hotel offers its own personal character that makes every Warner Hotels stay unique.
If you want to know about the requirements for this role, read on for all the relevant information.
We are looking to recruit a Continuous Improvement Manager. This role is responsible for managing efficiency initiatives from concept through to implementation handover, ensuring they deliver tangible value in service quality, cost control, and productivity. This role blends strategic thinking with hands‑on project delivery and change management. It requires a strong analytical mindset, cross‑functional collaboration, and the ability to influence at all levels of the business.
The role is based at head office for a minimum of three days per week but also involves national travel to hotel sites to engage teams and review implementation. What sets it apart is its end‑to‑end ownership of innovation projects and its mandate to challenge the status quo. It acts as a catalyst for continuous improvement and future‑focused transformation within the hotel portfolio.
The role is both strategic and operational. Strategic in identifying long-term innovation opportunities and aligning them with business objectives. Operational in executing initiatives, managing change, and reviewing delivery on the ground.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.