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A major UK healthcare provider is seeking a part-time Clerical Officer in the Renal Department. This role involves booking appointments, managing documentation, and supporting a busy office. Candidates should possess excellent communication skills, be organized and computer literate. Relevant experience is preferred but not essential, as training will be provided.
Anexciting opportunity has arisen to join the Renal Department as a ClericalOfficer within the Abdominal Medicine & Surgery CSU at Leeds TeachingHospitals NHS Trust. This is a part-time position (15 hours per week),offering flexibility for the successful candidate.
Inthis role, you will support a busy department by carrying out a wide range ofclerical tasks, including booking appointments, handling documentation, datainput, managing correspondence, and assisting with patient enquiries. Youwill need to be highly organised, computer literate, and capable of workingindependently and within a team.
Thesuccessful applicant will demonstrate excellent communication skills, apositive approach to work, and a commitment to providing high-qualitypatient-focused support. Previous experience in a similar role or withhospital systems is desirable but not essential, as training will beprovided.
Thesuccessful candidate will:
Perform clerical and receptionduties within the Renal department
Maintain accurate patient recordsusing electronic systems
Liaise with internal departmentsand external stakeholders
Book appointments and processreferrals in line with Trust policy
Support patients and visitorsprofessionally and sensitively
Contribute to a safe and efficientworking environment
Provide administrative cover acrossthe team where needed
LeedsTeaching Hospitals NHS Trust is one of the largest and most respected acutehospital trusts in the UK. Our organisation is recognised for clinicalexcellence, research and innovation, and a commitment to compassionate,patient-focused care. As part of the West Yorkshire Association of AcuteTrusts (WYAAT), we collaborate with other NHS partners to continuouslyimprove services. Our core values patient-centred, collaborative, fair,accountable, and empowered shape everything we do.
LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.
Thepost holder will provide clerical and administrative support to thedepartment, including booking appointments, maintaining patient records,dealing with correspondence, processing referrals, and handling telephone andface-to-face enquiries. They will input and retrieve information usingpatient administration systems, prepare and file documents, and ensuredocumentation is available for clinics. Duties also include supporting theteam by responding to queries, managing post, ordering supplies, and maintainingconfidentiality in line with Trust policies. The role requires excellentcommunication, accuracy, IT skills, flexibility, and the ability to workindependently and as part of a team. The post holder may work across sites tomeet service needs.
Thisis essential the form will be returned if not completed
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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