Medical Secretary

NHS; Dewsbury; On-site; GBP 20,000 - 25,000; Part time

Job summary

A healthcare provider in the UK is seeking an experienced Medical Secretary to provide administrative support within a multidisciplinary team. The role involves undertaking secretarial duties, managing referrals, and liaising with external agencies. Candidates should have strong organizational skills, experience in healthcare settings, and relevant qualifications such as GCSEs or typing credentials. This part-time position offers a flexible working environment and the opportunity to work within a supportive team.

Benefits

Free staff parking

Supportive work environment

Qualifications

• Experience of working as a Medical Secretary for at least 6 months within the last 5 years.
• Experience of administrative duties.
• Experience of working with the general public.
• Experience of working in general practice or other healthcare setting.

Responsibilities

• Undertake a wide range of secretarial and administrative duties.
• Process information both electronically and as hard copy.
• Liaise with multidisciplinary team members and external agencies.
• Support administration and receptionist teams.
• Input and code relevant information into electronic healthcare records.
• Manage all enquiries effectively and process incoming emails timely.

Skills

Competent use of MS Office and Outlook

Problem-solving skills

Understanding of clinical coding

Ability to work as a team member

Good organizational skills

Punctuality and commitment

High levels of integrity

Motivated and flexible

Chaperone trained

Education

GCSE Maths and English at Grade C or above

Typing qualification (e.g., OCR or RSA Diploma)

NVQ Level 2 in Health and Social Care

Level 3 in Medical Terminology

Job description

We are recruiting an experienced medical secretary to work 20 - 25 hours per week and join our multi-disciplinary team providing a high standard of care for our practice population of approx 12,900 patients.

We are a forward thinking practice and our team are friendly, approachable and supportive. We are a GP training practice, with much experience of training staff in a variety of our valued roles and supporting personal development.

The surgery is in a modern purpose built building with free staff parking and are close to good public transport links.

Main duties of the job

The successful applicant will beresponsible for undertaking a wide range of secretarial and administrativeduties and the provision of administrative support to the multidisciplinaryteam.

Duties caninclude, but are not limited to

• the processing of information (electronic andhard copy)
• the processing of referrals to other services in a timely manner
• liaising with multidisciplinary team members andexternal agencies such as secondary care and community service providers inaccordance with current policies.
• supporting the administration and receptionist teams as required.
• to be responsible for coding of relevant information into patient's electronic healthcare records, adhering to the practice coding policy

About us

Our practice team is led by 4 partners and comprises of GP's, GP reg, Salaried GP, ANP, ACP's and Trainee ACP, Physician Assistants, Practice Nurses, Nurse Associates, Healthcare Assistants, Pharmacist, Pharmacy Technicians and GP Assistants. These are all well supported by our reception and administration team.

We have a close practice team of over 40 staff who are friendly, approachable and supportive. We strive to provide a high standard of care for our patients with the resources available to us and working in partnership with wider health and social care services.

The practice is an active member of Dewsbury & Thornhill PCN and Curo Healthcare GP Federation working with other local practices to develop population care.

Job responsibilities

The following are the core responsibilities ofthe Medical Secretary in delivering health services. There may be, on occasion,a requirement to carry out other tasks. This will be dependent upon factors suchas workload and staffing levels:

• a.Typeletters, reports and associated documentation as required and within thespecified timescales as appropriate for the referral
• b.Liaisewith external agencies such as hospitals and community services, ensuringreferrals are processed efficiently
• c.Manageall enquiries in an effective manner
• e.Actionall incoming email within a timely manner
• f.Processcalling letters as requested
• g.Scandocumentation and attach scanned documents to patients healthcare records
• h.Accuratelyinput and code SNOMED CT data on the clinical IT system
• i.Processreferrals using the electronic referral system (ERS)
• j.Processrequests for information i.e., SAR, insurance/solicitors letters and DVLAforms
• k.Answerincoming phone calls, transferring calls or dealing with the callers requestappropriately
• m. Conduct clinical systemsearches as requested
• n.Supportall clinical staff with general administrative tasks as requested
• Maintain a clean, tidy, effectiveworking area at all times
• p.Bean integral part of the general practice team
• q. Be aware of duties andresponsibilities regarding current legislation and adhere to practice policiesand procedures on Safeguarding Adults and Safeguarding Children
• r. Undertake all mandatorytraining and induction programmes
• s. Contribute to andembrace the spectrum of clinical governance
• t.Attenda formal appraisal with their manager at least every 12 months. Once aperformance/training objective has been set, progress will be reviewed on aregular basis so that new objectives can be agreed

Person Specification

Knowledge and skills

• Competent is the use of MS Office and Outlook.
• Problem solver with the ability to process information accurately and effectively, interpreting data as required.
• Understanding of clinical coding.
• Ability to work as a team member and autonomously.
• Good organisational skills.
• Punctual and committed to supporting the team effort.
• High levels of integrity and loyalty.
• Motivated.
• Sensitive and empathetic in stressful or distressing situations.
• Flexible and cooperative.
• Chaperone trained

Qualifications

• A good standard of education, with an expectation of having both GCSE Maths and English at Grade C or above, or Functional Skills Level 2 in Maths and English
• Typing qualification, i.e., OCR or RSA Diploma
• NVQ Level 2 in Health and Social Care
• Level 3 in Medical Terminology

Experience

• Experience of working as a Medical Secretary for at least 6 months within the last 5 years
• Experience of administrative duties
• Experience of working with the general public
• Experience of working in general practice or other healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.