Youth Housing & Support Coordinator

Care England; Greater London; Hybrid; GBP 11,000 - 15,000; Part time

Benefits offered by this job

Pension with matched contributions up 

Bonus scheme up to 2%

35 days holiday pro rata

Healthcare cashback plan

Wellbeing programme

Gym membership

Job summary

Places for People in the UK is seeking a part-time Young People Customer Support Coordinator to deliver high-quality support to young customers with complex needs. You will manage a caseload, develop individual support and safety plans, and help prepare them for independent living and permanent housing.

You'll work with external agencies, keep accurate records, report safeguarding concerns, and participate in multi-agency meetings to share progress and outcomes while supporting service users in

Qualifications

• Experience in a support role, ideally with young people.
• Experience managing customer caseloads, support plans, risk assessments and safeguarding concerns.
• Experience working with external agencies and multi-disciplinary partners to deliver positive customer outcomes.
• Strong IT and administrative skills, including maintaining accurate customer records and case management systems.

Responsibilities

• Own and manage a caseload of young people.
• Develop individual support and safety plans to enable independent living and housing.
• Coordinate with external agencies to deliver a holistic service.
• Maintain accurate records and report safeguarding concerns.
• Attend multi-agency meetings to provide progress updates.

Skills

Customer support

Caseload management

Safeguarding

Interagency collaboration

IT proficiency

Education

Level 2 Housing qualification

Level 3 Housing qualification

Health & Social Care qualification

Tools

Case management software

Job description

Places for People in the UK is seeking a part-time Young People Customer Support Coordinator to deliver high-quality support to young customers with complex needs. You will manage a caseload, develop individual support and safety plans, and help prepare them for independent living and permanent housing.

You'll work with external agencies, keep accurate records, report safeguarding concerns, and participate in multi-agency meetings to share progress and outcomes while supporting service users in