Youth Housing & Independence Caseworker

YMCA Trinity Group; Ipswich; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

5 weeks holiday & public holidays

NEST pension scheme

DBS check facilitated

Employee Assistance Programme

Career development opportunities

Job summary

YMCA Trinity Group is seeking an Accommodation Case Worker in Ipswich to support young people in developing independence within a safe, nurturing environment. You will manage caseloads, carry out risk assessments, and coordinate with internal and external partners to meet residents’ needs.

The role requires strong safeguarding knowledge, communication and organisational skills, and a commitment to equality and inclusion. A Level 3 qualification and an ability to work a 7-day rota are essential.

Qualifications

• Has experience working with young people or in a supported housing environment.
• Strong knowledge of safeguarding, risk assessment, and support planning.
• Understands housing, benefits, and support services (e.g. DWP).
• Excellent communication and organisational skills.
• Committed to equality, diversity and inclusion.
• Able to work flexibly on a 7-day rota, including evenings and weekends.
• Committed to achieving at least a Level 3 qualification in a relevant subject.

Responsibilities

• Manage a caseload of residents, ensuring accurate records, support plans, and professional administration.
• Complete risk assessments and identify safeguarding concerns, taking appropriate action where required.
• Provide tailored, person-centred support to help residents develop independence and access relevant services.
• Work collaboratively with internal teams and external partners to meet residents’ needs.
• Maintain compliance with organisational standards, including Ofsted requirements, and contribute to case reflections, audits, and meetings.

Skills

Caseload management

Safeguarding

Risk assessment

Communication skills

Organisational skills

Equality & inclusion

Flexibility for rota

Education

Level 3 qualification in a relevant subject

Job description

YMCA Trinity Group is seeking an Accommodation Case Worker in Ipswich to support young people in developing independence within a safe, nurturing environment. You will manage caseloads, carry out risk assessments, and coordinate with internal and external partners to meet residents’ needs.

The role requires strong safeguarding knowledge, communication and organisational skills, and a commitment to equality and inclusion. A Level 3 qualification and an ability to work a 7-day rota are essential.