Housing & Youth Support Worker – Independent Living

Bath and North East Somerset Council; Bath; On-site; GBP 22,000 - 29,000; Full time

Job summary

YMCA is seeking a compassionate Homeless Support Worker to provide housing-related support to individuals accepted as homeless and placed in temporary accommodation. You will help identify and secure accommodation, support residents toward independent living, and coordinate with local housing authorities and agencies.

The role covers accommodation and community-based work, including supporting young people aged 16-24 with low to medium levels of support while maintaining safe living environments

Responsibilities

• Work as part of the housing team to identify and meet residents' personal, social, health, learning and employment needs while following safeguarding procedures.
• Collaborate with Bath & North East Somerset council housing options team to move referrals quickly.
• Maintain up-to-date confidential case records with clear, complete documentation.
• Manage admissions and transfers between properties, including licence & support agreements and resident onboarding.
• Advise residents on occupancy conditions to sustain housing.
• Ensure residents have live Housing Applications with the relevant Housing Authority.
• Assist with Housing Benefit and other benefits applications to cover rent and living costs.
• Help residents arrange rent payments and arrears payment plans; complete entitlement calculations if employed.
• Support residents to sustain education, employment or training and refer to external provision for EET.
• Facilitate resident meetings and ensure adherence to Licence agreements, hosting contracts and House Rules.
• Address anti-social behaviour and occupancy breaches.
• Provide ongoing resettlement support for up to 6 months via agreed intervals if required.
• Deliver support which may include weekend/evening work and on-call cover; adapt to cover for staff absence.
• Participate in supervision, training and continued professional development.

Job description

YMCA is seeking a compassionate Homeless Support Worker to provide housing-related support to individuals accepted as homeless and placed in temporary accommodation. You will help identify and secure accommodation, support residents toward independent living, and coordinate with local housing authorities and agencies.

The role covers accommodation and community-based work, including supporting young people aged 16-24 with low to medium levels of support while maintaining safe living environments