Young Parents & Young Persons Support Worker

Curo; Matlock Bath CP; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

26 days annual leave + bank holidays

Birthday off

Pension contribution up to 10%

Flexible benefits

Employee Assistance Programme

Job summary

Pathways is Curo's supported housing service in central Bath. We are hiring a Young Parents & Young Persons Support Worker to one-to-one with a small caseload, helping with budgeting, tenancy, wellbeing and next steps. Sessions can happen anywhere—offices, walks, or over coffee.

You’ll be backed by an experienced Team Leader and a supportive team. The role is full-time, permanent, 37 hours per week, with a salary of £25,878 per annum plus benefits.

Qualifications

• Experience of working with people who are homeless or vulnerable, including managing a caseload and developing support plans and risk assessments.
• Understanding of safeguarding and of social housing and tenure law.
• Able to engage people who may find it difficult to access support and to work with partner agencies.
• Clear communication, accurate record-keeping and good Microsoft Office skills.
• Maintain confidentiality and professional boundaries, and work well under pressure as part of a team.

Responsibilities

• Welcoming new customers, building trust and developing person-centred support plans and risk assessments.
• Helping each person build the skills to keep their home, from budgeting to tenancy management.
• Spotting safeguarding concerns early and acting on them per procedures.
• Working with colleagues across Curo and partner agencies for joined-up support.
• Keeping accurate records and acting on customer feedback to improve Pathways.

Skills

Experience with homeless

Vulnerable people support

Safeguarding knowledge

Communication

Record-keeping

Confidentiality

Team working

Microsoft Office

Tools

Microsoft Office

Job description

£25,878 per annum + benefits | Pathways, Bath, BA2 | Permanent

Full Time | 37 hours per week

Your Support. Their Independence. Stronger Futures.

Moving into your first home is a big step at any age. For the young people and young parents at Pathways, it often follows family breakdown or homelessness. What they need next is someone in their corner who believes they can make it work.

Pathways is our supported housing service in central Bath. The people living here have medium to high support needs and stay with us for up to two years, in a mix of bedsit flats and rooms in shared houses, while they build the skills and confidence to move on.

As our Young Parents & Young Persons Support Worker, you'll work one to one with a small caseload, shaping support around what each person wants help with. That might be budgeting, managing their tenancy, looking after their wellbeing or planning their next move. Sessions don't have to happen in an office. A walk or a coffee can work just as well.

You’ll be backed by an experienced Team Leader and a supportive team. If you bring the right values and a willingness to learn, we’ll help you develop the rest.

What You’ll Be Doing

• Welcoming new customers, building trust and developing person-centred support plans and risk assessments with them


• Helping each person build the skills and confidence to keep their home, from budgeting to managing their tenancy


• Spotting safeguarding concerns early and acting on them in line with our procedures


• Working with colleagues across Curo and partner agencies so each person gets joined-up support


• Keeping accurate records and acting on customers' feedback to improve Pathways

More About You

You care about the young people and parents you support, and you believe everyone can move forward with the right help around them. You're patient and consistent, and you're good at building trust with people who may find it hard to ask for help.

Essential

• Experience of working with people who are homeless or vulnerable, including managing a caseload and developing support plans and risk assessments


• An understanding of safeguarding and of social housing and tenure law


• Ability to engage people who may find it difficult to access support, and to work in partnership with other agencies


• Clear communication, accurate record-keeping and good Microsoft Office skills


• Ability to maintain confidentiality and professional boundaries, and to work well under pressure as part of a team

What You’ll Get In Return

Beyond a salary of £25,878 and the chance to make a real difference every day, you’ll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years


• Your birthday off as an extra holiday


• Up to 10% matched pension contribution


• Flexible benefits which might include a Health Cash Plan


• Access to an Employee Assistance Programme for your own wellbeing

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at [e-mail].

We're one of the largest landlords in the South West, with a diverse portfolio of affordable and market rented homes.

We own and manage more than 14,000 homes; properties that our 28,000 residents call home. We’re building hundreds of new homes every year for rent and sale.

We provide award-winning support services to a wide range of residents, including homeless young people and families, older and disabled people, and those affected by mental health issues or memory loss.

As a housing association we have no paid shareholders. We create profit for purpose, reinvesting the surpluses from our commercial house-building business into our core social purpose.