Young Parents & Young Persons Support Worker

Curo; Bath; On-site; GBP 23,000 - 28,000; Full time

Job summary

Pathways, Curo’s supported housing service in central Bath, is seeking a Young Parents & Young Persons Support Worker to work one-to-one with a small caseload, helping individuals with budgeting, tenancy, wellbeing and planning their next steps.

You'll be backed by an experienced Team Leader and a supportive team; the role involves safeguarding, building trust, accurate recording and collaboration with partner agencies to ensure joined-up support.

Qualifications

• Experience of working with people who are homeless or vulnerable, including managing a caseload and developing support plans and risk assessments.
• Understanding of safeguarding and of social housing and tenure law.
• Ability to engage people who may find it difficult to access support; able to work in partnership with other agencies.
• Clear communication, accurate record-keeping and good Microsoft Office skills.
• Confidentiality and professional boundaries; able to work well under pressure as part of a team.

Responsibilities

• Welcoming new customers, building trust and developing person-centred support plans and risk assessments with them.
• Helping each person build the skills and confidence to keep their home, from budgeting to managing their tenancy.
• Spotting safeguarding concerns early and acting on them in line with our procedures.
• Working with colleagues across Curo and partner agencies so each person gets joined-up support.
• Keeping accurate records and acting on customers' feedback to improve Pathways.

Skills

Caseload management

Risk assessments

Safeguarding awareness

Partnership working

Communication skills

Record-keeping

Microsoft Office

Tools

Microsoft Office

Job description

£25,878 per annum + benefits | Pathways, Bath, BA2 | Permanent

Full Time | 37 hours per week

Your Support. Their Independence. Stronger Futures.

Moving into your first home is a big step at any age. For the young people and young parents at Pathways, it often follows family breakdown or homelessness. What they need next is someone in their corner who believes they can make it work.

Pathways is our supported housing service in central Bath. The people living here have medium to high support needs and stay with us for up to two years, in a mix of bedsit flats and rooms in shared houses, while they build the skills and confidence to move on.

As our Young Parents & Young Persons Support Worker, you'll work one to one with a small caseload, shaping support around what each person wants help with. That might be budgeting, managing their tenancy, looking after their wellbeing or planning their next move. Sessions don't have to happen in an office. A walk or a coffee can work just as well.

You'll be backed by an experienced Team Leader and a supportive team. If you bring the right values and a willingness to learn, we'll help you develop the rest.

What You'll Be Doing

• Welcoming new customers, building trust and developing person-centred support plans and risk assessments with them
• Helping each person build the skills and confidence to keep their home, from budgeting to managing their tenancy
• Spotting safeguarding concerns early and acting on them in line with our procedures
• Working with colleagues across Curo and partner agencies so each person gets joined-up support
• Keeping accurate records and acting on customers' feedback to improve Pathways

More About You

You care about the young people and parents you support, and you believe everyone can move forward with the right help around them. You're patient and consistent, and you're good at building trust with people who may find it hard to ask for help.

Essential

• Experience of working with people who are homeless or vulnerable, including managing a caseload and developing support plans and risk assessments
• An understanding of safeguarding and of social housing and tenure law
• Ability to engage people who may find it difficult to access support, and to work in partnership with other agencies
• Clear communication, accurate record-keeping and good Microsoft Office skills
• Ability to maintain confidentiality and professional boundaries, and to work well under pressure as part of a team

What You'll Get In Return

Beyond a salary of £25,878 and the chance to make a real difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your own wellbeing

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview, please contact our recruitment team at [e-mail]