Commercial Works Manager

Curo; Matlock Bath CP; Hybrid; GBP 41,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Health Cash Plan

Pension matching 10%

Birthday leave

Employee Assistance

Job summary

Curo is seeking a Commercial Works Manager to lead three in-house teams handling major repairs across our homes, including roofing, paths, walls and fencing. You will ensure jobs are planned, specified and completed to a high standard.

You will also manage the service budget, drive efficiency, and coach Team Leaders to grow in confidence and capability. The role combines hands-on leadership with a strong commercial focus and effective collaboration with Asset Management.

Qualifications

• Experience of managing multi-disciplinary teams in property maintenance, repairs or similar.
• Commercial awareness with experience of managing budgets and risk.
• Experience of leading change and building a culture of continuous improvement.
• Current, valid driving licence required.

Responsibilities

• Managing the day-to-day programming and delivery of larger repairs, roofing, paths, walls and fencing works.
• Ensuring diagnostics, specifications and design standards are met on every job.
• Improving productivity to increase in-house work and reduce subcontractors.
• Managing the service budget and delivering value for money.
• Coaching Works Team Leaders through regular one-to-ones and reviews.
• Investigating complaints and ensuring follow-through actions.
• Collaborating with Asset Management to resolve service quality issues.
• Carrying out quality assurance checks and shaping policies and risk management.

Skills

Team leadership

Budget management

Change management

Building maintenance

Driving licence

Education

Technical qualification in building works

Job description

£45,000 per annum + benefits | The Maltings, Bath | Hybrid

Full Time | Permanent | 37 hours per week

Your Expertise. Our Team. Safe, Well-Kept Homes.

A leaking roof, a crumbling boundary wall, a path that's become a trip hazard. These are the repairs that shape how safe people feel at home and they're the work our Commercial Works team takes on every day.

As our Commercial Works Manager, you'll look after three in-house teams through their Works Team Leaders. Between them, they take on larger repairs, roofing, paths, walls and fencing across our homes. You'll make sure every job is planned well, specified properly and finished to a high standard.

The role has a strong commercial side. Every job your teams complete is money we don't spend on outside contractors. You'll manage your own budget, find better ways of working and show the savings your teams deliver. Just as important, you'll support and coach your Team Leaders so they grow in confidence and capability.

What You'll Be Doing

• Managing the day-to-day programming and delivery of larger repairs, roofing, paths, walls and fencing works
• Making sure diagnostics, specifications and design standards are met on every job
• Improving your teams' productivity so more work can be done in-house rather than by subcontractors
• Managing your service budget throughout the year, with value for money at the centre of every decision
• Coaching and developing your Works Team Leaders through regular one-to-ones, team briefs and development reviews
• Investigating complaints and enquiries and making sure any actions are followed through quickly and fully
• Working closely with Asset Management and the wider Property Maintenance team to solve issues affecting service quality
• Carrying out quality assurance checks and helping shape the policies, procedures and risk management for your area

More About You

You care about the people living in the homes we provide and it shows in the standard of work you expect. You're a supportive, fair manager who sets clear expectations and helps people improve. You're as comfortable explaining a difficult decision to a customer as you are talking through a specification with your team or updating a director.

Essential

• Experience of managing multi-disciplinary teams at middle or senior level in property maintenance, repairs or a comparable technical service
• A relevant technical qualification, or equivalent practical experience, in diagnosing, specifying and designing building works
• Commercial awareness, with experience of managing budgets and weighing up risk
• Experience of leading change and building a culture of continuous improvement
• Good organisation, with the ability to prioritise across a busy workload
• The ability to build strong working relationships with colleagues, partners and customers
• A current, valid driving licence

Desirable

• Experience in social housing or another regulated environment
• A professional qualification such as CIOB, RICS or equivalent
• Experience of leading repairs or commercial works teams through organisational change

What You'll Get In Return

Beyond a salary of £45,000 and the chance to make a real difference every day, you'll get:

• 26 days annual leave per year (plus bank holidays) rising to 29 days after 3 years
• Your birthday off as an extra holiday
• Up to 10% matched pension contribution
• Hybrid working
• Flexible benefits which might include a Health Cash Plan
• Access to an Employee Assistance Programme for your own wellbeing

About Curo

We're a leading South West housing association with social purpose at our heart. We provide affordable homes and create positive futures in our communities. We're proud to be among the UK's top 100 companies to work for, and the 5th best housing association nationwide.

We actively welcome applications from candidates who identify as disabled, LGBTQ+, from ethnic minority backgrounds, and from our Curo customers.

We're committed to making our recruitment process accessible to everyone - if you need any adjustments to help you apply or interview.

We're one of the largest landlords in the South West, with a diverse portfolio of affordable and market rented homes.

We own and manage more than 14,000 homes; properties that our 28,000 residents call home. We're building hundreds of new homes every year for rent and sale.

We provide award-winning support services to a wide range of residents, including homeless young people and families, older and disabled people, and those affected by mental health issues or memory loss.

As a housing association we have no paid shareholders. We create profit for purpose, reinvesting the surpluses from our commercial house-building business into our core social purpose.