Yard Sales Adviser

Jewson; St Albans; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Competitive Basic Salary

Performance Related Bonus

34 days holiday per year

Pension – with Legal & General

Life Assurance

Reward Gateway discounts

Aviva Digicare+ Workplace App

Cycle2Work

Benenden Healthcare

Refer a Friend scheme

Job summary

Normans (part of STARK Building Materials) is seeking a yard team member to deliver high standards of service from the yard, counter and shop floor. You will engage customers, identify needs and drive efficient solutions while handling loading duties, including forklift work with training provided.

The role offers a competitive basic salary, a bonus scheme, a generous holiday entitlement and a pension plan with retirement savings. A hybrid working model supports flexible balance.

Qualifications

• Great customer focus and desire to do your absolute best to get the best outcomes.
• Ability to build rapport and develop understanding of your portfolio to secure future projects.
• Pro active, well organised with excellent attention to detail.

Responsibilities

• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service.
• Ask open questions to understand current and future requirements to support all needs.
• Maintain high standards across the yard, counter and shop floor.
• Operate machinery safely and carry out loading, unloading, restocking and loading vehicles.
• Support initiatives to increase sales, margin and service as required.
• continually develop knowledge of core and specialist product lines to meet customer needs.
• Loading and unloading vehicles manually and with a forklift (training provided).

Skills

Customer focus

Relationship building

Proactive

Organised

Attention to detail

IT skills

Telephone presence

Tools

Forklift

Job description

Do you want to be part of a team that can make a big difference to the Company’s success? Are you enthusiastic, confident and meticulous in your work?

At Normans we believe that our greatest asset is our people. We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!

Working hours: Monday – Friday 7am – 4pm and some Saturdays 7.30am – 12pm

What You’ll Be Doing

As a part of our yard team, you will be:

• Acknowledge every customer, ascertain their needs and wow them with quick and efficient service
• Ask open questions to build strong relationships and understand our customers current and future requirements so we can support all their needs
• Maintain excellent standards across the yard, counter and shop floor
• Operate machinery safely and carry out key operational activities such as offloading, picking, packing, restocking and loading vehicles
• Support business initiatives to increase sales, margin & service as required
• Continually develop your knowledge of core and specialist product lines to meet customer needs
• Loading and unloading vehicles both manually and with a forklift (training will be provided)

What We’re Looking For

• Great customer focus and desire to do your absolute best to get the best outcomes
• Ability to build rapport and develop good understanding of your portfolio to secure future projects.
• Pro active
• Well organised
• Great attention to detail
• Efficiently use IT equipment and have a strong telephone presence.

What’s In It For You

• Competitive Basic Salary
• Performance Related Bonus
• 34 days holiday per year
• Retirement Savings Plan (Pension) – with Legal & General
• Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
• Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
• Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
• Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
• Refer a Friend scheme
• Wellbeing Centre via Work Perks

Why Choose Us?

Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.

Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. We listen and learn – we know we haven’t always got all the answers – listening and learning with you is what helps provide the best service to our customers.

Professional Development - We are invested in your success! Can we add this instead? You have a real chance to progress- the only limits are your own Explore our apprenticeships, training, and mentoring programs designed to elevate your career.

Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!

Work-Life Balance - We value your well-being and offer flexible working hours and a hybrid working model to help you find your ideal rhythm

What's Next

If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.

Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!