Yard Operations & Customer Care Lead

STARK Group; Ipswich; Vor Ort; GBP 21.000 - 27.000; Vollzeit

Benefits dieser Stelle

34 days holiday per year

Pension (Legal & General)

Life Assurance – 2x salary

Reward Gateway discounts

Aviva Digicare+ Workplace App

Zusammenfassung

Jewson, part of Stark UK, is seeking a customer-focused teammate for a full-time position in Ipswich. You will provide outstanding service across yard, counter and shop floor, ensuring customer needs are understood and met with efficiency and care.

The role emphasizes relationship-building, product knowledge, and teamwork within a busy merchant environment, with training provided for forklift tasks and safety.

Qualifikationen

• Prior experience in customer service is preferred.
• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced retail environment.

Aufgaben

• Greet customers and ascertain their needs with friendly, proactive service.
• Ask open questions to understand current and future requirements and build relationships.
• Maintain high standards across the yard, counter and shop floor.
• Operate and assist with loading/unloading, pallet handling and stock replenishment.
• Support sales initiatives to increase revenue and customer satisfaction.

Kenntnisse

Customer service

Communication

Teamwork

Positive attitude

Jobbeschreibung

Jewson, part of Stark UK, is seeking a customer-focused teammate for a full-time position in Ipswich. You will provide outstanding service across yard, counter and shop floor, ensuring customer needs are understood and met with efficiency and care.

The role emphasizes relationship-building, product knowledge, and teamwork within a busy merchant environment, with training provided for forklift tasks and safety.