Workspace Relocation Technician (Room Technician)

WSH Group; Greater London; On-site; GBP 31,000 - 38,000; Full time

Benefits offered by this job

Holiday allowance

Pension contributions

Life insurance

Enhanced annual leave

Recommend a Friend Bonus Scheme

Thank you voucher scheme

24-hour personal helpline

Job summary

Portico is seeking a Room Technician for our City offices, joining a brand-new team. You will be responsible for ensuring meeting rooms are prepared to exact specifications, maintaining cleanliness, and supporting reception and hospitality tasks as needed.

The role is 40 hours per week with rotating shifts from 7am to 7pm, Monday to Friday. A hands-on, proactive approach and strong communication are essential to deliver exceptional guest services in a fast-paced environment.

Qualifications

• Experience in delivering high level customer service in fast-paced environments.
• Strong communication and interpersonal skills.
• Comfortable with physically demanding work and long periods on your feet.

Responsibilities

• Set up meeting rooms to the required specifications and standards for each meeting.
• Keep meeting rooms clean and tidy, ready for use.
• Assist with reception, hospitality, food service and other workplace services as needed.
• Take proactive approach to supporting the team and improving service delivery.

Job description

Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in theircareers.

Portico have an outstanding opportunity available for a Workspace Relocation Technician (Room Technician) to join our brand-new team based at the City offices of a global consultancy firm.

We take great pride in being the service partner selected to deliver an intuitive service, with careful planning and faultless standards. Our guest services team will need to have a special can-do, flexible approach and relish the opportunity to keep raising the bar, exceeding expectations at every opportunity.

The key function of the Room Technician is to take care of the meeting room space. Not only will they ensure the rooms are clean and tidy, they will be team’s specialists in setting up the rooms to the required specifications and standard for each meeting.

The new Room Technician will need to have a hands on, flexible and proactive approach, offering their services to assist the team as required, as they will cover all areas of guest services, including reception, hospitality, food service and workplace services.

As this is a new contract for Portico, there will undoubtably be room for the team to identify innovative and efficient ways to add value to our services, upholding and improving on the already world class offering provided by the team. This is an amazing opportunity to be a part of something special!
Hours: 40 hours per week, with rotating shifts between 7am-7pm, from Monday to Friday
Salary: £34,352 per annum

To join the team, you will be an efficient and organized team player with strong communication skills. A high level of personal presentation and a proactive approach will be valuable for our new Room Technician, as well as the natural desire to embrace change.

A customer-focused approach is imperative for this role, so the successful candidate will have some experience in delivering a top end level of customer service, within an environment that has extremely high expectations.
Please note that this is a physical role. Applicants must be comfortable to spend long periods of the day on their feet, as well as with the heavy lifting involved in setting up meeting rooms.

What's in it for you?

• Excellent holiday allowance
• Pension contributions,
• Life insurance
• Enhanced annual leave
• Recommend a Friend Bonus Scheme
• Thank you voucher scheme.
• 24-hour personal helpline for employees, providing counselling & information services.
• Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
• Our Training Academy provides excellent training and development opportunities for our people.